King Soopers Pharmacy

Reviews

• RH

  R.A. Hathorn

  3 days ago
  1.0
  Pharmacy staff is rude. They don’t follow King Sooper’s friendly standards in any way.
• ZT

  Zachary Turner

  Jan 3, 2026
  1.0
  Tried to switch pharmacies to this location - provider told me they were having issues getting confirmation from them. I called in and they literally picked up the phone, didn't say anything and just set it down on the desk until I hung up. This King Soopers pharmacy is a joke.
• LB

  Lisa Burke

  Sep 23, 2025
  5.0
  I just have to say Renee is so sweet great customer service too. Good job renee
• JJ

  Joe Johnson

  Jun 25, 2025
  2.0
  I recently went to pick up my prescription, which I had requested using the pharmacy's automated system. According to the system, I had active refills remaining. However, when I arrived, I was told by the technician that I had no refills left. This was confusing, as I was certain I had a 6-month refill on file. The employee told me they had been trying to contact my doctor for a refill request—something that didn’t quite make sense, as I believe it’s typically the doctor who sends the prescription to the pharmacy, not the other way around. When I asked why the automated system gave me inaccurate information, the technician dismissively told me not to use it. That was frustrating—why would a company offer a system designed to make things easier for customers, and their employees only to have its own staff tell us not to use it? Thankfully, the manager stepped in, reviewed my account, and resolved the issue by adjusting my 90-day fill to a 60-day supply, which allowed the refill to go through. I'm grateful for their help, but I was extremely disappointed with the attitude of the initial technician. He was rude, unhelpful, rolled his eyes, and clearly didn’t want to deal with the situation. This could have been a serious issue if the medication were life-saving. In my case, it was an antidepressant—which is still important—but the lack of support and the confusion caused by conflicting information from the pharmacy’s own system is very concerning. I hope this feedback encourages better training for staff and a review of how your automated system is integrated into actual pharmacy operations. One helpful manager shouldn’t have to compensate for a broken system and poor customer service.
• MM

  Mykah Morgan

  Oct 27, 2022
  1.0
  Yes please listen to the past reviews this pharmacist has the most unhappy people working here they are always so rude and just insensitive. I only appreciate when they give me instructions on how to use medication but I get that info from my doctor anyways the customer service is HORRIBLE. What’s the point of working there if you aren’t happy like just leave don’t make it miserable for patients that need medicine for whatever reason.

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