King Soopers Pharmacy

Reviews

• KK

  K

  Oct 25, 2025
  1.0
  I have used this pharmacy for many years because of the convenience of it being close to home, and the drive- thru. I do most of my grocery shopping here. Lately I have to go in for mine or my elderly mother's rx's because the drive thru is usually not open ( the usual answer is they are short staffed) the past four weeks, they've told me it's because it's broken. The automated system doesn't seem to work properly the past few months either. I will call to check on a prescription because I no longer am getting notifications like I used to, and medications that are nolonget needed, i've asked to be deleted out of the system but they never are. So when you go through the automated system, it will list every single prescription that you've got before, and you have to skip them all before you can get to the ones you need. There's been a couple times where it has actually called in a prescription to get refilled that I never wanted. So then I have to end up calling and waiting for long periods of time to speak to someone to get that prescription canceled.Because So now I just end up calling and waiting, and waiting.... to top it off, I went in to pick up my mother's prescription.When I got home, there were only 2 pills in the bottle, and it should have had 10. So again, I had to call and wait and wait to see if they would be able to give me the reminder of the pillsI did not want to make a trip up there for nothing. Pharmacy tech told me to go up.And when I got there, they told me that it was a mix up and they gave my extra pills to the order behind me.Because they were back to back orders, ( for the exact same prescription and same strength hmmmm how likely is that.) The response was "my bad" how unprofessional. So i will probably switch pharmacies and if I have to do that.I will switch my grocery shopping to that store as well (not another King Soopers though) . King Soopers used to be so much better, it has declined so much in the past ten years.And these past few years, horrible customer service, horrible, stocking conditions.
• DT

  darlene tafoya

  Aug 29, 2025
  3.0
  The place needs cleaned up and updated. Staff, customer service are very good. Phone system is not user friendly and the on hold music is usually terrible .
• AM

  Aunya Mallick

  Jul 26, 2025
  1.0
  If you use the drive through pharmacy, you will wait a minimum of 15 minutes before anyone even acknowledges that you are there. And god forbid there’s cars in front of you, you may spend an hour waiting. They have no sense of urgency and no respect for their customers’ time. And once you do speak with someone, they will be rude to you. Find a different pharmacy if you can
• OW

  Outrun the Wind

  Jul 13, 2025
  1.0
  Went on a Sunday close to 5 pm, but they were already locked up a few minutes before 5. Fortunately, my prescription isn't super urgent, but I hope closing early doesn't cause real problems for someone someday... Edit: Two days in a row. They say they're closed from 1 to 1:30, but they were already closed 5 minutes early. Are their clocks running fast or something?
• JM

  Jose Mojica

  Jul 12, 2025
  1.0
  They told me they would have my medication the following day and they didn’t. I was told by the guy there that the haven’t had that medication for a week when I went to pick it up, if they had told me this to start with rather than “we should have it tomorrow” I would have just had it ordered else where. This is medication not something to be played with and the way I was basically told to shut up for my frustration is unacceptable. I would have no reason to be frustrated with them if they had told me the correct info from the start.

Frequently Asked Questions About King Soopers Pharmacy