Today I was fired as a client by this dentist for refusing X-rays. Now, I’ve been coming to this dentist for years and have tolerated something’s I probably shouldn’t have. Some of which to include coming in after taking time off, getting numbed up—only to have the wrong crown provided. (It was someone else’s tooth) prepared for me. Then having to come back later to go through the process all over again. I have had past due bills sent without ever receiving the first one, then months after paying online, getting phone calls requesting payment and having to prove I’ve already completed it. The experience has been chaotic to say the least. I’m a cash payer after they dropped Cigna, so as a fellow clinician, there’s no reason why I should have to participate, and pay for an additional service, outside of the cleaning I was scheduled for (for over a year). Really disappointed overall. The redeeming qualities include really nice staff and nice facilities.
ND
Natalie Dorshimer
Feb 18, 2026
5.0
Dr.McLain is the best. I’ve been going here for 7 years. I’ve never had a better dentist. He’s thorough caring experienced and explains everything. I’m so grateful for him and this practice.
AS
Ayden Shurley
Jan 5, 2026
2.0
Parking is severely limited, you gotta park in the Safeway lot across the street, thats fine I guess
10 minute wait like any time I am here
I thought it was common sense to not bring your kids to work when you work at a dental office...
DM
Daniel Martinez
Nov 18, 2025
5.0
I had a great experience with Dr. James McLain and his assistant, Vanessa. I came in for a routine cleaning, and during the appointment I mentioned that I was having issues with my new crown. They took the time to look into it, identified the problem right away, and explained everything clearly.
We ended up needing a new crown made, and Dr. McLain made sure I understood each step of the process — from what was going on to how the replacement crown would solve it. The new crown fits perfectly now, and the whole experience was handled with professionalism and care.
I really appreciate the communication, attention to detail, and how they made the process stress-free. Highly recommend this office!
Frequently Asked Questions About Downing Street Dental
How often should I get a dental check-up?
We recommend scheduling a dental check-up every six months to maintain optimal oral health.
Which types of implants do you do?
We primarily use Hahn implants, which can be used for single or multiple implant cases with our patients.
Are you available for emergencies?
Yes, we provide emergency dental services. Please contact our office immediately if you're experiencing a dental emergency.
What do I do if my dental crown or bridge breaks?
If your crown or bridge breaks, please contact our office to schedule an appointment. Try to keep the crown in its original position until you can be seen by our dental team.
What age should my child have their first dental visit?
We recommend scheduling your child's first dental visit no earlier than two and a half years of age.
How long will my first appointment take?
New patient hygiene appointments typically take 90 minutes, which gives us ample time to take a full-mouth series of X-rays, perform a thorough oral examination, conduct an oral cancer screening, and clean your teeth.
What is the procedure for getting a dental implant?
The dental implant process begins with a consultation appointment. Following this, we'll need to perform a CT scan to determine if you're a suitable candidate for the procedure.
How do you handle anxious or fearful patients?
For patients experiencing anxiety, we offer nitrous oxide sedation. Alternatively, we can provide a prescription medication to be taken before the appointment, which would require the patient to arrange transportation home.
How often should I schedule a dental check-up at Downing Street Dental?
We recommend scheduling a dental check-up every six months to maintain optimal oral health.
What types of dental implants does Downing Street Dental use?
We primarily use Hahn implants, suitable for single or multiple implant cases.
Does Downing Street Dental provide emergency dental services?
Yes, emergency dental services are available. Please contact our office immediately if you have a dental emergency.
What should I do if my dental crown or bridge breaks?
Contact our office to schedule an appointment and try to keep the crown in its original position until seen by our dental team.
At what age should my child have their first dental visit?
We recommend scheduling your child's first dental visit no earlier than two and a half years of age.
How long will my first appointment at Downing Street Dental take?
New patient hygiene appointments typically take 90 minutes, including X-rays, oral examination, cancer screening, and cleaning.
What sedation options does Downing Street Dental offer for anxious patients?
We offer nitrous oxide sedation and prescription medication options requiring transportation arrangements after the appointment.
What are the regular business hours of Downing Street Dental?
We are open Monday through Thursday from 7:00 AM to 5:00 PM and Fridays by appointment only.
Are there places nearby where I can get food before or after my dental appointment?
Yes, Domino's Pizza, Einstein Bros. Bagels, and ZENSHI Handcrafted Sushi are nearby options for a quick meal or snack.
If I need to access postal or money transfer services near Downing Street Dental, where can I go?
Nearby options include the USPS Collection Point for postal services and Western Union for money transfers.
Are there other dental or health services close to Downing Street Dental in case I need alternative care?
Urgent Dental of Denver is nearby, providing additional dental and health services in the area.
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