LensCrafters

4.9
393 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
6380 Promenade Pkwy 100, Castle Rock, CO
80108, United States

Hours

Reviews

4.9
393 reviews
5 stars
378
4 stars
3
3 stars
0
2 stars
1
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, professional, and helpful, with specific mentions of employees like Angela, Troy, and Alisa.

Product Quality

Many reviews highlighted the quality of the glasses and lenses, with customers expressing satisfaction with their purchases.

Efficiency

Several customers noted the quick turnaround for glasses and repairs, with many receiving their orders in a timely manner.

Mixed Experiences

While most feedback was positive, there were a few negative experiences regarding prescription accuracy and customer service, indicating room for improvement.
  • RR
    Richard
    Dec 30, 2025
    5.0
    Angela was just the best to work with. I am so excited to have some prada in my life. I'll be back!
  • RT
    Rebecca T.
    Dec 22, 2025
    5.0
    My recent visit to LensCrafters was excellent. They keep all records of previous visits, so after selecting frames ordering the glasses was a simple and quick process. Shockingly my glasses arrived the same week and fit perfectly.
  • CC
    Carol Calvert
    Dec 18, 2025
    5.0
    Angela helped me find two pair of glasses - one sunglasses and the other a progressive pair. She was thorough and helped me find pairs I am going to love. I had shopped elsewhere and came back even though the glasses are a bit more expensive because of her service and the quality of your frames and lenses.
  • TC
    Troy Critchfield
    Dec 18, 2025
    5.0
    Angela was wonderfully professional, friendly and very helpful in choosing my three pairs of glasses. Did a great job explaining the warranty and the benefits! What a joy working with Angela to make great choices in a larger purchase. Thank you!
  • KD
    K Dubar
    Dec 13, 2025
    5.0
    Toby was great helping me choose the right frame for me and getting me the most from my benefits for my lens. Toby is the reason I left happy with a new pair of glasses.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.