Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
380 reviews
5 stars
365
4 stars3
3 stars0
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for their friendly, helpful, and professional service, with many customers highlighting individual employees like Alisa, Troy, and Stephen for their exceptional assistance.
Efficiency
Customers noted quick service and efficient handling of repairs and adjustments, often completing tasks in under 15 minutes.
Product Knowledge
Employees demonstrated strong knowledge of eyewear options and prescriptions, helping customers make informed decisions.
Store Environment
The store was described as having a great selection of stylish frames and a welcoming atmosphere, contributing to a positive shopping experience.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to prescription errors and unsatisfactory interactions with specific staff.
- TWTodd WackerNov 15, 20255.0Doc Chad has always been great. I’ve been fighting vision problems for over 60 years and every time I see him I learn something new.
- RMrebecca mNov 6, 20255.0I had such a lovely experience at this LensCrafters. From Dr. Goetz to Alisa helping with my frames it was a top notch experience. Everyone I interacted with was so kind and helpful.
- JVJamie VigilNov 4, 20255.0Very professional and kind staff. The doctor was able to give me the best lens prescription I’ve ever had.
- MTMarc TullOct 19, 20251.0The worst. I called twice before going to the store to make sure that my Rx could be filled. Both times I was assured that the lenses were in stock and could be turned around w/in 24 hours. I drove to the store and was ignored for 15 minutes. The optician finally asked if she could help me. I showed her my Rx and explained what I needed. She made a sharp inhale with her nose and said “We’re an upper end store, just go to Costco.” and walked away.
- JKJustin “Krak” KOct 18, 20255.0I gave a call explaining my situation and Troy told me to bring in my glasses for a look. Within less than 5 minutes, he had my glasses fixed and I was out the door. If you need anything related to eye care, give them a call or stop in and they'll set you up. Everyone is professional and well-mannered. Top shelf establishment.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Castle Rock offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including options like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands can I find at LensCrafters?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Armani Exchange, and many more at LensCrafters.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
What are the store hours for LensCrafters in Castle Rock?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule your eye exam appointment online through LensCrafters' scheduling link provided in their profile.
Does LensCrafters offer in-store pickup for orders?
Yes, LensCrafters offers in-store pickup services at their Castle Rock location.
What payment options are accepted at LensCrafters?
LensCrafters accepts multiple payment methods including American Express, Visa, MasterCard, Discover, cash, check, Apple Pay, and Android Pay.
Which nearby clothing stores can I visit around LensCrafters in Castle Rock?
Nearby clothing stores include Torrid, Maurices, A Line Boutique, Sierra, T.J. Maxx, and T.J. Maxx & HomeGoods, offering great options for fashion shopping before or after your visit.
Are there any nearby coffee shops or cafes near LensCrafters where I can relax?
Yes, nearby coffee shops and cafes include WFM Coffee & Juice Bar and Berry Blendz, perfect spots to enjoy a drink and relax around your appointment.
Can I find other eye care providers near LensCrafters in Castle Rock?
Yes, Altitude EyeCare at Castle Rock is an optometrist located near LensCrafters if you want to explore additional eye care options.