King Soopers Pharmacy

2.0
125 reviews

About

PharmacyPharmaciesCOVID-19 Testing FacilityMedical Supply StoreCOVID-19 Vaccine LocationNutrition & Weight LossVaccinationMedical SuppliesPrescription DrugsSleep Apnea Supplies
King Soopers Pharmacy in Castle Rock, CO is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more. Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

King Soopers Pharmacy
5544 Promenade Pkwy, Castle Rock, CO
80108, United States

Hours

Reviews

2.0
125 reviews
5 stars
28
4 stars
4
3 stars
1
2 stars
3
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the staff for being friendly and helpful, many others reported rude and dismissive behavior from pharmacy staff.

Wait Times

Numerous reviews highlighted excessively long wait times for prescriptions, often exceeding 30 minutes, with some customers waiting over an hour.

Staffing Issues

A common theme in reviews was the pharmacy being understaffed, leading to delays and poor customer service experiences.

Prescription Fulfillment

Customers frequently complained about prescriptions not being ready when promised, with some experiencing significant delays in filling their medications.

Mixed Experiences

Some customers reported positive experiences with specific staff members, indicating that while there are issues, there are also instances of good service.
  • ES
    Elizabeth Spring
    Jun 29, 2025
    5.0
    Friendly, try their best for best price.
  • CB
    Chris Beran
    Aug 15, 2020
    1.0
    This place is the worst. Be prepared to wait in line for 20+ minutes for your prescription.
  • EV
    E V
    Feb 8, 2020
    1.0
    I went through the drop off lane to quickly drop off my prescription. Pressed call on the outdated phone system (even though this place is new) and a lady answered and said she'd be right over and hung up. I waited 5 minutes with the phone to my ear waiting for her. I never heard from her or saw her. Then the guy behind the window signaled that the drop off lane was closed, and I needed to get behind the five cars in the pick-up line. There was a long line inside and outside.they are slow as hell. Everytime I go in there something gets messed up. I went there a few weeks ago to buy Sudafed and the guy sold me Claritin D instead, when I came back one minute later to return it, he couldn't sell me the Sudafed because he already took my ID. His mistake cost me a trip to the pharmacy and a night without the meds I needed. This pharmacy sucks.
  • AA
    Acetobase
    Sep 17, 2019
    1.0
    Horrible pharmacy!!! I’ve already rated this a 1. But it deserves another!!! 3:00 pick up..I already did my shopping it’s 5:00p They want me to pick it up at 7:00p. yeah, I guess I’ll make another trip out of way for at least the 20th time at this unbelievably horrible pharmacy! I keep forgiving this place because I do my shopping here!!! maybe Sams across the street isn’t a bad idea.

Frequently Asked Questions About King Soopers Pharmacy

What types of vaccinations does King Soopers Pharmacy in Castle Rock offer?

We administer vaccinations including Tdap, HPV, shingles, flu shots, and COVID-19 vaccines such as Pfizer, Moderna, and Johnson & Johnson.

Do I need an appointment for a COVID-19 vaccination at this pharmacy?

Yes, COVID-19 vaccine appointments are required. Please proceed to the pharmacy window and inform the attendant of your appointment.