King Soopers Pharmacy in Castle Rock, CO is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more.
Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.
While some customers praised the staff for being friendly and helpful, many others reported rude and dismissive behavior from pharmacy staff.
Wait Times
Numerous reviews highlighted excessively long wait times for prescriptions, often exceeding 30 minutes, with some customers waiting over an hour.
Staffing Issues
A common theme in reviews was the pharmacy being understaffed, leading to delays and poor customer service experiences.
Prescription Fulfillment
Customers frequently complained about prescriptions not being ready when promised, with some experiencing significant delays in filling their medications.
Mixed Experiences
Some customers reported positive experiences with specific staff members, indicating that while there are issues, there are also instances of good service.
ES
Elizabeth Spring
Jun 29, 2025
5.0
Friendly, try their best for best price.
CB
Chris Beran
Aug 15, 2020
1.0
This place is the worst. Be prepared to wait in line for 20+ minutes for your prescription.
EV
E V
Feb 8, 2020
1.0
I went through the drop off lane to quickly drop off my prescription. Pressed call on the outdated phone system (even though this place is new) and a lady answered and said she'd be right over and hung up. I waited 5 minutes with the phone to my ear waiting for her. I never heard from her or saw her. Then the guy behind the window signaled that the drop off lane was closed, and I needed to get behind the five cars in the pick-up line. There was a long line inside and outside.they are slow as hell. Everytime I go in there something gets messed up.
I went there a few weeks ago to buy Sudafed and the guy sold me Claritin D instead, when I came back one minute later to return it, he couldn't sell me the Sudafed because he already took my ID. His mistake cost me a trip to the pharmacy and a night without the meds I needed. This pharmacy sucks.
AA
Acetobase
Sep 17, 2019
1.0
Horrible pharmacy!!! I’ve already rated this a 1. But it deserves another!!! 3:00 pick up..I already did my shopping it’s 5:00p They want me to pick it up at 7:00p.
yeah, I guess I’ll make another trip out of way for at least the 20th time at this unbelievably horrible pharmacy! I keep forgiving this place because I do my shopping here!!! maybe Sams across the street isn’t a bad idea.
Frequently Asked Questions About King Soopers Pharmacy
What types of vaccinations does King Soopers Pharmacy in Castle Rock offer?
We administer vaccinations including Tdap, HPV, shingles, flu shots, and COVID-19 vaccines such as Pfizer, Moderna, and Johnson & Johnson.
Do I need an appointment for a COVID-19 vaccination at this pharmacy?
Yes, COVID-19 vaccine appointments are required. Please proceed to the pharmacy window and inform the attendant of your appointment.
What are the operating hours for King Soopers Pharmacy's drive-thru service?
Drive-thru pharmacy is open Monday through Friday from 9:00 AM to 1:00 PM and 1:30 PM to 8:00 PM; Saturday from 9:00 AM to 1:00 PM and 1:30 PM to 6:00 PM; Sunday from 10:00 AM to 1:00 PM and 1:30 PM to 5:00 PM.
What payment methods are accepted at King Soopers Pharmacy?
We accept American Express, Visa, MasterCard, Discover, cash, and checks.
Does King Soopers Pharmacy offer prescription refills and transfers online?
Yes, you can manage prescription refills and transfer requests conveniently online through our website.
Is the pharmacy accessible for customers with disabilities?
Yes, the pharmacy provides wheelchair accessible parking, seating, restrooms, and also features a drive-through service for convenience.
Are there convenient dining options near King Soopers Pharmacy in Castle Rock?
Yes, nearby dining options include SNOWFOX, Brothers BBQ, Snowfox fast food, Starbucks, and Fuzzy's Taco Shop, perfect for a meal before or after your pharmacy visit.
Where can I handle financial services close to King Soopers Pharmacy?
Nearby financial service options include Western Union, Coinme ATM services, U.S. Bank Branch, and Bank of America ATMs and financial center for your convenience.
Are there any medical services near King Soopers Pharmacy for additional healthcare needs?
Yes, The Little Clinic and AFC Urgent Care Castle Rock are nearby locations offering medical services and urgent care, complementing your pharmacy needs.
Does King Soopers Pharmacy provide any special services like curbside pickup or same-day delivery?
Yes, the pharmacy offers in-store shopping, curbside pickup, and same-day delivery for your convenience.