City Market Pharmacy

Reviews

• SH

  Susan Hudson

  Jul 10, 2025
  5.0
  Friendly atmosphere
• DJ

  Dave Jacobs

  Jun 17, 2025
  1.0
  Unfortunately I had to give them one star....DO NOT USE THIS PHARMACY IF YOUR LIFE DEPENDS ON IT! I am a stage 4 COPD patient. On 24/7 oxygen. I recently had a inhaler fail that without it I am done. It had 70 doses left and the dispenser stopped working. It caused me to have to call 911 unable to breathe and spending some time in the hospital. I called up the pharmacy the next Monday and spoke to a very rude lady. I told her my dispenser stopped working when I needed it and asked what I needed to do about having it replaced. She told me to run some warm water through it and after I told her I tried that and I got cut short with... I don't know what to tell you the insurance company won't replace it and said she could charge me $90 some dollars and she gave me a date of 3 weeks away before the insurance company would issue more. I stated I need it the medicine it keeps me alive and said it has to be some liability issue there somewhere wasn't there?... She proceeded to flip her lid and ask is that a threat? I said not for you for the product manufacturer maybe (because I figured they don't make it they just give it to you.) I tried to explain the problem wasn't with them it was with the dispenser. She proceeded to say is that a threat two or three more times With that she said I think our conversation is over and hung up. She needs to go to class to work on her anger management or customer service skills. After talking to legal counsel I myself learned that the manufacturer as well as the pharmacy could be held responsible because a malfunctioning unit can distribute and incorrect dosage or none at all. Feel free to look it up it's online too. It's not the first time I've heard stuff like this standing in line waiting being done to other customers. It's only a matter of time. I changed pharmacies they're not worth the aggravation or your life.
• CS

  Carla Sutton

  Dec 24, 2024
  5.0
  Relationships take time and work. Several of the techs and I now know each other on sight by name. The entire staff bust their behinds to serve me well. Of course there are times when things don’t go perfectly but they always do everything within their power to make it right!
• JN

  Jennifer Nelsen

  Oct 11, 2020
  1.0
  Pharmacy doesn't fill prescriptions until you come in to pick them up. Regardless of if you called in a refill or your doctor sent over a request. I have had numerous occasions where I went to get rx at least one day after it was supposed to be done, and they hadn't even started it yet. Customer service is quite often brusque.
• TF

  Trista Fierro

  Aug 16, 2020
  1.0
  They have the worst customer service. Couldn't even tell me I was out of refills on my Insulin prescription when I told them I had absolutely none left. Will be changing to a different pharmacy Monday morning. I will never use them again.

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