Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
181 reviews
5 stars
156
4 stars
3
3 stars
3
2 stars
4
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees who provided exceptional service.
Product Quality
Customers expressed satisfaction with the quality and selection of glasses, often highlighting the helpfulness of staff in finding suitable options.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service, particularly regarding long wait times and unprofessional behavior from some staff.
Repair Services
Several customers appreciated the store's willingness to repair glasses, often at no charge, which contributed to positive experiences.
Eye Exam Experience
The eye exam process received mixed feedback, with some customers having excellent experiences while others reported dissatisfaction with the doctor's approach.
- AWAmanda Setlik WilsonOct 27, 20251.0I just brought my glasses into to make a slight adjustment, as I have done in the past. The employee said they looked good and like they were pretty straight and it was clear we were only making a subtle adjustment. She then took a pliers to them *without using heat first*, and bent the earpiece which broke off. After the fact, she said “oh, I should have told you that could happen. There’s nothing I can do, except give you 50% off of our glasses if you are in the system.” I left, and after I got home, my husband called the store. They are now lying and claiming my glasses were broken already. They were not. Had they been broken when I brought them in and the employee noticed that, it’s completely effed up that it would not be pointed out to me. I’ve had these glasses for over a year with no problems. They are so unique and I constantly receive compliments on them. I will amend this review if and when the store is helpful with our situation. Edit: Thanks so much for the canned, impersonal response. We’ll be contacting corporate to complain.
- RFRebekah FryOct 22, 20255.0Great experience! I got an eye exam and two pairs of glasses. They helped me get the best prices and were extremely friendly!
- NBNicole BlackstadOct 13, 20255.0My daughter broke glasses and LensCrafters was awesome thank you so much. They fixed them automatically and didn’t charge me.
- RLRiley LaurendineSep 21, 20255.0Lacey was incredibly helpful and sweet. Thank you!
- DPDavid PfisterSep 9, 20255.0I had a great experience here. I bought my glasses here over 2 years ago and have loved them. I unfortunately had accidentally step on them which bent them. I took them in and the assistant manager, I believe his name was Christian. Was able to quick help me adjust them and fit like new and at no cost. Turns out they will adjust your glasses even if you didn’t purchase them there. He was very friendly and professional. It felt like genuine care to make sure I was comfortable in my issue with my glasses was fixed. I will be back.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology from Ray-Ban Meta, Oakley Meta, and Nuance Audio.
What are LensCrafters' hours of operation?
LensCrafters is open Monday to Thursday from 10:00 AM to 7:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
How can I schedule an eye exam appointment?
You can schedule your eye exam appointment online via LensCrafters' scheduling link.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters offers in-store pickup service for your convenience.
Where is LensCrafters located?
LensCrafters is located at 10442 Town Center Dr, Ste 660, in the Walnut Creek Shopping Center, Broomfield, CO 80021-6085.
What nearby places can I visit before or after my appointment at LensCrafters?
You can visit nearby places such as PetSmart for pet supplies, Colorado Gift Company for flowers and gifts, and Quinto Neighborhood Pizzeria & Taphouse for dining before or after your appointment.
Is there convenient parking available near LensCrafters?
Yes, SP+ Parking is available nearby at the Walnut Creek Shopping Center, making it convenient for your visit to LensCrafters.
Are there fitness or wellness centers near LensCrafters?
Yes, nearby you can find UFC GYM Westminster, LA Boxing of Westminster, ENRGi Fitness for workouts, and Massage Envy - Westminster for relaxation and skin care.