Safeway Pharmacy

Reviews

• MC

  Mariela C.Velasque

  Mar 29, 2026
  1.0
  I have been coming here for several years and lately customer serviCe is becoming non existent. There are 2 pharmacist that have been there a long time and they feel entitled to decide weather or not they will fill your prescription! My doctor has been prescribing me pain medication for years due to a chronic low back injury I had years ago. Recently I didn’t take my prescription for a couple days and when my doctor refilled it the pharmacist said NO! And told me they needed to call my doctors office to tell him they will not refill my prescription unless he drops the dose. I have been on 15mg of this medicine for years! And they made my doctor drop my dose to 10mg. They make it seem like we are not doing something right and we shouldn’t even be on pain medication. Specially the male pharmacist his a bigger set tall man and he seems to be in a very bad mood all the time. He questions everything! I once had to travel and needed my prescription 1 day earlier and he demanded I show him my Itinerary!!!… He feels like he is the Pain Medication Police man and he loves to make it almost impossible for you to fill your pain medication. I hope they start paying attention to all of our concerns and have him talked to. There’s no reason for him to treat us like we are breaking the law or doing something wrong. He doesn’t understand chronic pain and I hope he never goes through what we deal with daily!!
• BS

  Brett Solonycze

  Mar 5, 2026
  1.0
  I rarely write reviews, but I feel obligated to document my experiences with the Safeway pharmacy at this location because they raise serious concerns about professionalism and patient treatment. I have a legitimate prescription for gabapentin that is actively managed by my physician. Earlier this year I experienced a severe sciatic flare, and after consulting with my doctor she reviewed my condition, adjusted the medication, and authorized a refill. When I contacted the pharmacy to check on the prescription, the pharmacist on duty refused to fill it and stated that she would not process it until she personally spoke with my doctor. This was not an isolated incident. I experienced a similar situation in January when an early refill had been approved due to travel. In both cases, the interaction was unnecessarily confrontational and dismissive rather than professional. During the most recent interaction, the pharmacist referenced details about my travel plans and stated that I was “supposed to be out of the country for three months.” My travel circumstances have no relevance to whether a prescription can be filled when my physician has specifically authorized a refill and adjusted the dosage as part of my treatment plan. My medical treatment and prescription management are matters between my physician and me. What was most troubling was the tone of the interaction. Instead of focusing on resolving the issue professionally, the conversation felt judgmental and adversarial. As a patient dealing with severe nerve pain and trying to follow my doctor’s instructions, being treated this way was extremely discouraging. Patients depend on pharmacies and physicians to work collaboratively to ensure continuity of care. When a legitimate prescription authorized by a physician is blocked and the patient is spoken to in a confrontational manner, it raises serious concerns about professionalism and patient experience. I strongly encourage Safeway store management and pharmacy leadership to review how patient interactions are being handled at this location. People coming to a pharmacy are often already dealing with significant health issues and deserve to be treated with professionalism, respect, and basic compassion. Edit: Thank you for the response. I have already submitted an inquiry through the contact form on your website regarding this issue and provided my contact information. I look forward to hearing from someone regarding the matter.
• FS

  Fred Scott

  Feb 20, 2026
  4.0
  Fast and friendly service
• JR

  Jack R

  Jan 14, 2026
  1.0
  These guys are awful. They don't explain anything, they screwed me around & made me waste a week and a half getting a denial on a pre-authorisation that was completely irrelevant as they were never going to fill my prescription which they knew. One pharmacist told me I could have the denial called in but once I did that, boom suddenly they needed a denial letter which my Insurance, Anthem, doesn't do. So I have to go elsewhere. Mind you, they were fully aware I had based a flight off of picking this Perscription up not once but twice. I've used plenty of Safeway pharmacies... Arapahoe & Quebec are THE BEST. (They were also out of my medication)... But stay away from these guys if you can- clearly they are judgmental (which you always want in your pharmacist) & of the 5 I spoke to, they were all insanely rude... even my Insurance rep felt that way and that says everything.
• KE

  Katriel Emond

  Nov 7, 2025
  5.0
  I have had the roughest week. My medication has been out of stock and cvs had told me they would not know when they’d have it in. I literally started to panic. I decided to call Safeways pharmacy after dealing with rudeness from King Soopers pharmacy and a lovely person named Ransom had answered the phone. He was so kind, super professional, and all and all made my day. He took time to see if my script was in stock without putting me on hold a hundred times, he took down the information from my other pharmacy to get the script transferred over asap. 10/10 recommend coming here for your scripts instead. They do it way better 💯

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