At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
The gym is frequently noted for its cleanliness, with many customers appreciating the well-maintained facilities.
Staff Friendliness
While some reviews mention friendly and helpful staff, there are also complaints about rude or indifferent employees.
Customer Service Issues
Several customers reported poor customer service experiences, particularly regarding membership issues and staff responsiveness.
Equipment Availability
Many customers highlighted that the gym is not crowded and equipment is readily available.
Management Concerns
There are multiple mentions of poor management practices, including unhelpful responses to customer complaints and inconsistent staffing.
NH
Nicholas Howard
Nov 10, 2025
5.0
I came in on early early Sunday morning and greeted to very cheerful smile and was helped by a very kind young lady. She took the time to teach me how to check my daily sign-in dates and even offered me double time on the deep tissue massage chair, which I really needed. She showed great patience, professionalism, and initiative — definitely team-lead material. This employer is lucky to have her.
CA
C A
Nov 2, 2025
1.0
Im mad they got rid of basically all the elliptical machines, there are like 6 left when there was around 12 before and 2 of them have immobile arms. They kept all the stair machines that NO one uses instead.
RC
Rosanna Campbell
Oct 2, 2025
5.0
Very clean, they just got new equipment, staff is very friendly. I prefer this location
DR
Derek Rupp
Sep 19, 2025
5.0
I really love this gym! It has such an amazing vibe and it’s very clean and everyone is respectful to one another. I don’t get mean looks from other members or feel like someone is sizing me up like every other gym I have been too. It’s just something you need to experience for yourself to truly understand. I took 8 years off from working out and this place has really helped me get back on the road to fitness. I am so grateful.
TG
Tracy Grosshans
Aug 18, 2025
1.0
Super surprised that they refused to honor a free trial. Just one trial or maybe a tour around the gym? Am I really asking for too much? Desk guy, probably trainer was so unhelpful I immediately went to Vasa fitness. Really bad customer service for someone who just wanted to try the gym. Super bummed.
Called the location and spoke with manager. Did not help. Still refusing to honor a one day trial that is posted on corporate website. After I asked if I could have a tour he said no problem …but had to ask 🤨
What are the operating hours for Planet Fitness in Aurora (Arapahoe Crossings), CO?
Planet Fitness is open Monday through Thursday from 5:00 AM to 10:00 PM, Friday from 5:00 AM to 9:00 PM, and Saturday and Sunday from 6:00 AM to 8:00 PM.
Does Planet Fitness offer any special hours on holidays?
Yes, Planet Fitness has special holiday hours such as closing at noon on November 27, opening at 6:00 AM on November 28, and various hours on other holidays. Check their website for detailed holiday schedules.
What services does Planet Fitness provide at the Aurora (Arapahoe Crossings) location?
Services include Classic Access, Mobile App, Classic Training, Wi-Fi, tanning, massage chairs, hydro massage, fitness training, and other member perks.
Where is Planet Fitness located in Aurora?
Planet Fitness is located at 6432 S Parker Rd, Aurora, CO 80016.
How can I get a gym membership or check pricing for Planet Fitness?
You can view membership pricing and sign up online at https://www.planetfitness.com/gym-memberships or download their app called "Planet Fitness" available on iOS and Android.
Is there an app to help me workout with Planet Fitness?
Yes, the Planet Fitness mobile app offers hundreds of ways to get strong and track your workouts at home or in the gym.
What nearby stores can I visit when I come to Planet Fitness at Aurora?
Nearby stores include Bath & Body Works, Old Navy, Burlington, and Marshalls Department Store, great for shopping before or after your workout.
Where can I grab a coffee or quick snack near Planet Fitness in Aurora?
Starbucks and McDonald's are close by for coffee and quick meals before or after your workout sessions.
Are there financial services near Planet Fitness at Aurora (Arapahoe Crossings)?
Yes, nearby financial services include U.S. Bank, U.S. Bank ATM, Western Union, and Coinme currency exchange for your convenience.
What is the atmosphere like at Planet Fitness Aurora (Arapahoe Crossings)?
Planet Fitness offers a welcoming 'Judgement Free Zone®' where everyone can work out at their own pace with best-in-class equipment and supportive environment.