LensCrafters

4.9
951 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
6290 S Main St Bldg M, Aurora, CO
80016-5379, United States

Hours

Reviews

4.9
951 reviews
5 stars
910
4 stars
15
3 stars
4
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff received high praise for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees like Ian, Laura, and Cleo for their exceptional service.

Product Quality

Some customers reported issues with the quality of frames and lenses, expressing dissatisfaction with products that broke or caused vision problems.

Overall Experience

Many customers described their experiences as positive, noting the welcoming atmosphere and efficient service, with several recommending the location for eye care needs.

Staff Professionalism

Numerous reviews emphasized the professionalism of the staff, particularly in assisting with frame selection and adjustments, contributing to a smooth customer experience.

Repair Services

Customers appreciated the quick and effective repair services offered, with several mentioning free adjustments and repairs as a highlight of their visits.
  • JW
    Jeanie Wicks
    Nov 11, 2025
    5.0
    Always nice and helpful
  • CW
    C Win
    Nov 3, 2025
    5.0
    This location had exceptional customer service. Courtney was particularly remarkable—amazingly courteous, knowledgeable, and genuinely helpful throughout our visit. We felt incredibly welcome and valued during our time there.
  • TR
    TJ Ridley
    Oct 6, 2025
    1.0
    Do not buy new frames from this LensCrafters. I bought a new pair of Oakley frames and Oakley lenses 2 months ago. The frames are already coming apart, but the person who helped me said there is nothing they can do because it has been over 30 days. Buy your new frames elsewhere, from a company that cares about your business.
  • VC
    Vega De Chao
    Oct 1, 2025
    5.0
    Amazing and helpful staff. Great selection on frames. Laura was fantastic and helped us pick out the perfect frames. 10/10!
  • SJ
    seun jimo
    Sep 20, 2025
    5.0
    Just wanted to drop a review for the service i received from Christian today at Lens Crafters. I went there to get my frames fixed and he was very helpful, knowledgable, and courteous. I have been going to this particular location to purchase my new glasses and frames for many years, including getting my eye tests. The service and hospitality has always been great. Every time I am here, I receive 5-star service, but I will say that I got what felt like a 7-star service from Christian today. If you are looking for a place to get your full service eye care (test, glasses, frames, frame repair, etc), I highly recommend Lens Crafters in Southlands.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.