LensCrafters

4.4
294 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
10651 East Garden Drive, Aurora, CO
80012, United States

Hours

Reviews

4.4
294 reviews
5 stars
239
4 stars
9
3 stars
3
2 stars
7
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting employees like Thomas and Rochelle.

Service Issues

Several reviews mentioned problems with incorrect prescriptions, delays in receiving glasses, and unprofessional behavior from some staff members.

Repair and Adjustments

Customers appreciated the quick and free repairs and adjustments made to their glasses, often without charge.

Mixed Experiences

While many had positive interactions, some customers reported negative experiences, including poor communication and unprofessional service.
  • KJ
    Kasen Jessing
    Dec 30, 2025
    1.0
    Made the wrong prescription for my glasses. They lack attention to detail.
  • TJ
    Tim Janes
    Dec 20, 2025
    5.0
    My sunglasses lost a nose pad while at the park in Lowry. I knew where to go. I visited this Lens Crafters a month ago to tighten my sunglasses and they did a great job with that too. Very attentive and friendly staff, willing to go the extra mile to help out. I will return when it's time for my eye exam and next pair of glasses. I recommend visiting this Lens Crafters.
  • MH
    Matthew Huff
    Dec 17, 2025
    5.0
    Darwin and his team were all very friendly and accommodating while providing excellent service. Highly recommend!
  • PS
    Pam Soldoff
    Dec 10, 2025
    5.0
    We stopped in with my husbands pair of Gucci glasses because they needed repair. The woman there swiftly fixed them, and noticed another issue with a lens being loose and fixed that too. No charge! We will definitely go back when it’s time for glasses again!
  • TW
    Tiffane Ward
    Dec 6, 2025
    5.0
    Thomas was beyond Great. He was super helpful!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.