LensCrafters

4.4
288 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
10651 East Garden Drive, Aurora, CO
80012, United States

Hours

Reviews

4.4
288 reviews
5 stars
234
4 stars
9
3 stars
3
2 stars
7
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Thomas and Rochelle for their exceptional service.

Product Selection

Customers appreciated the wide selection of glasses available, noting that trying on frames in person was a significant advantage.

Service Issues

Several reviews mentioned problems with service, including long wait times for glasses and issues with virtual appointments, leading to frustration among customers.

Professionalism

While many staff members were commended for their professionalism, some reviews pointed out instances of unprofessional behavior, particularly in handling customer inquiries.

Repair Services

Customers expressed satisfaction with the quick and effective repair services offered, often at no charge, which contributed positively to their overall experience.
  • TT
    Ty
    Nov 6, 2025
    5.0
    Reliable place to experience the benefits of being a LensCrafters customer! Thomas was a great help! My visit was quick and delightful!
  • TB
    Trevor Bodnar
    Oct 25, 2025
    5.0
    Came into this store with my wife as we were both needing new glasses. The selection here was great with multiple options and price points for what you’re comfortable with. Darwin was the one to assist us and had nothing short of a great experience throughout the entire process.
  • CM
    Carlos Muñoz
    Oct 25, 2025
    5.0
    Great place with lots of selection. They have many more online but nothing beats trying on glasses in person. Helpful staff and nice looking store. Everyone was kind and knowledgeable and were very helpful when I had issues with my glasses.
  • NA
    Nan Art
    Oct 23, 2025
    1.0
    Horrible service, very unprofessional.
  • LM
    Layla & Milo
    Oct 21, 2025
    5.0
    Very good customer service they work with you so well and with pricey!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.