LensCrafters

4.6
404 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
16152 Whittier Blvd, Whittier, CA
90603-2940, United States

Hours

Reviews

4.6
404 reviews
5 stars
359
4 stars
8
3 stars
1
2 stars
4
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and attentive, with many specific mentions of individual employees providing exceptional service.

Product Quality

Several reviews highlighted issues with the quality of glasses and lenses, including incorrect prescriptions and dissatisfaction with repairs.

Professionalism

While many customers appreciated the professionalism of the doctors and staff, there were complaints about rushed examinations and unprofessional behavior from some employees.

Repair Services

Customers expressed satisfaction with the repair services offered, noting quick and effective fixes for glasses, even if they were not originally purchased at the store.

Mixed Experiences

Some reviews indicated a mix of positive and negative experiences, with some customers feeling disappointed with the service or product quality despite overall positive feedback.
  • BH
    BONNIE HERNANDEZ
    3 days ago
    5.0
    Super friendly & helpful. My glasses broke and they fixed them without charge. They were even glasses I bought somewhere else. Now I know where to buy my next pair! They have a great selection of frames and take most insurances.
  • DS
    DAVID SHARP
    Dec 12, 2025
    5.0
    Dr. Pham is wonderful to work with. She is patient, understanding, and is able to find the best solution.
  • CR
    Camila Rojas
    Dec 11, 2025
    3.0
    Me estoy contactando por llamada pero no tengo respuestas quiero saber si ya está para retirar mi pedido
  • OG
    Oscar Guangorena
    Nov 13, 2025
    5.0
    I was very satisfied with the staff. He should us the kinds of glasses I can choose and the price.
  • BG
    Brenda Guerrero
    Nov 7, 2025
    5.0
    Wonderful customer service with all staff that helped myself and my husband

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.