Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
401 reviews
5 stars
357
4 stars
8
3 stars0
2 stars4
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and attentive, with many specific mentions of individual employees providing exceptional service.
Product Quality
While many customers appreciated the variety of frames and the quality of the glasses, there were complaints about issues with prescriptions and frame durability.
Staff Knowledge
Several reviews highlighted the staff's knowledge and professionalism, particularly during eye exams and when assisting with frame selection.
Mixed Experiences
Some customers reported negative experiences, particularly regarding customer service and handling of repairs, indicating inconsistency in service quality.
Repair Services
The store received positive feedback for its ability to repair glasses quickly and efficiently, often at no charge, which customers found very helpful.
- OGOscar GuangorenaNov 13, 20255.0I was very satisfied with the staff. He should us the kinds of glasses I can choose and the price.
- BGBrenda GuerreroNov 7, 20255.0Wonderful customer service with all staff that helped myself and my husband
- EREthan ROct 23, 20255.0All the staff and the doctor was really nice, knowledgeable and helpful. Great variety of frames and sunglasses. I recommend this place 100%
- HRHector de la RochaOct 14, 20251.0My LensCrafter expensive pair of glasses had one lens come loose- I arrived 6 pm Oct 13, and was acknowleged from a distance. After a short wait, the staff member came over and curtly and dismissively informes me that she did not have a technician to repair the lens- did not offer when the technician would be available or any other option. I had to pursue the issue with when is he/she available? When should I return? Should I call first? Instead, I was made to feel like I was bothering and intrusive of her time. This is lousy customer service.
- MMMarishaOct 11, 20255.0Excellent customer service, employees are very kind and polite, they don’t make you wait. Kennedy, Dr Loren’s assistant, is excellent, please go there.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which designer brands of eyewear can I find at LensCrafters?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, and more at LensCrafters.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What payment options are available at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
What are the opening hours for LensCrafters in Whittier, CA?
LensCrafters is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam appointment online via the quick link provided at https://examappointments.com/eeca/SearchExam?Office.number=0086.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters offers in-store pickup for your eyewear purchases.
What nearby optometry options are there close to LensCrafters?
Nearby optometrists include Whittier Boulevard Eyexam of CA and Minh Pham, O.D., Eyexam of CA, which could be alternatives or additional options for eye care in the area.
What dining options are near LensCrafters for grabbing a meal before or after your visit?
Orchards Bbq and Grill and El Pollo Norteno are nearby restaurants where customers can enjoy American barbecue or Mexican food before or after their eyewear visit.
Are there any services near LensCrafters that can assist with insurance or legal needs?
Yes, nearby you can find The Summer Group Insurance Agency for insurance needs and Tomas Requejo Law Firm or Law Office of Steve Cortez for legal services, which might be useful for comprehensive personal care while you're in the area.