Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
5.0
303 reviews
5 stars
297
4 stars3
3 stars1
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of employees like Richard, Marie, Gabby, and Nick.
Repair Services
The business received positive feedback for efficiently handling repairs and adjustments to glasses, often at no charge, which customers greatly appreciated.
Product Knowledge
Staff demonstrated strong product knowledge, helping customers choose the right glasses and explaining features effectively.
Overall Experience
Many customers expressed satisfaction with their overall experience, highlighting the welcoming atmosphere and willingness of staff to go above and beyond.
- PRPat RoblesNov 10, 20255.0Went in to adjust my glasses, and the ladies were so friendly and helpful. Thank you for my making my day! 😃
- LBLorraine BelmudesSep 27, 20255.0Staff were very helpful, very polite, and friendly. I highly recommend them. Manager, and assistant were awesome.
- DHDolores HernandezSep 10, 20255.0I bought my husband a pair of Rayban Meta. Nick is the person to go to. He is very nice, polite and professional. Thank you Nick!
- GJGema JaimesSep 6, 20255.0An amazing experience. Richard was very helpful and very knowledgeable. Friendly, will definitely come here again to purchase in the future.
- RPRay PiedraAug 23, 20255.0Great customer service from Richard!
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What eye care services does LensCrafters at Macy's offer?
LensCrafters at Macy's offers comprehensive eye exams, premium lens solutions, prescription wearable technology, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters at Macy's?
They offer designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Coach, and more.
Does LensCrafters at Macy's accept vision insurance?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Macy's in West Covina?
LensCrafters is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Can I schedule an eye exam appointment online at LensCrafters at Macy's?
Yes, you can schedule an eye exam online via their appointment link at examappointments.com.
What payment options are accepted at LensCrafters at Macy's?
They accept payments from Android Pay, Apple Pay, debit cards, and credit cards.
Is LensCrafters at Macy's wheelchair accessible?
Yes, the location has a wheelchair accessible entrance.
What nearby stores can I visit when shopping at LensCrafters at Macy's?
You can visit nearby stores such as Macy's Backstage for clothing, Sephora Inside JCPenney for beauty products, Don Roberto Jewelers for jewelry, and GQ Menswear for men’s clothing and shoes, all conveniently located nearby to complete your shopping experience.
Are there nearby places for food and refreshments when visiting LensCrafters at Macy's?
Yes, nearby options include California Fish Grill and Gordos Tacos for dining, as well as Baskin-Robbins and Cafe Valer for desserts and coffee.
How can visiting nearby entertainment spots enhance my visit to LensCrafters at Macy's?
You can enjoy nearby entertainment like Tilt West Covina arcade for fun before or after your eye care visit, making your trip more enjoyable.