Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
605 reviews
5 stars
572
4 stars8
3 stars1
2 stars3
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Marie received numerous accolades for her exceptional customer service, being described as friendly, helpful, and professional.
Quick Assistance
Many customers appreciated the quick and efficient service provided, especially for adjustments and repairs of glasses.
Staff Knowledge
Customers noted the staff's knowledge and ability to explain options clearly, particularly regarding insurance and lens choices.
Mixed Experiences
While many reviews praised the service, a few customers reported negative experiences related to communication and trust issues with the sales process.
- ASAndre SNov 16, 20255.0Only place open sundays. had to get my wife’s glasses fixed. Hermione is a true wizard, she fixed them when i didn’t think they could be fixed. Super professional, courteous and fast. definitely coming back to West Covina Lenscrafters
- JFJustin FabianNov 10, 20255.0Great and quick service! Highly recommend!
- KMKevin MonjarasNov 8, 20255.0⭐️⭐️⭐️⭐️⭐️ I stopped by LensCrafters to get my sunglasses fixed because one of the little screws fell out. Jasmine helped me and she was super friendly, professional, and quick! She got them fixed in no time and didn’t charge me anything, which was such a nice surprise. Everyone there looked professional and was really nice too. Great experience 👍
- JFJimmy FNov 5, 20255.0Great customer service. Very friendly and professional.
- CLChester LiaoNov 2, 20255.0Val provided great help to fix my coworker's eyeglasses. Really appreciate with the support!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer for eye care?
LensCrafters provides comprehensive eye exams, premium lens solutions including options like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters in West Covina?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, and more at LensCrafters.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
What are the store hours for LensCrafters at Plaza At West Covina?
LensCrafters is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I pick up my eyeglasses in-store at LensCrafters?
Yes, LensCrafters offers in-store pickup services for your convenience.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is LensCrafters accessible for customers who use wheelchairs?
Yes, the LensCrafters location has a wheelchair accessible entrance to accommodate customers with mobility needs.
What nearby stores can I visit while shopping at LensCrafters Plaza At West Covina?
Nearby, you can visit Macy's Backstage for department and clothing shopping, Sephora Inside JCPenney for beauty products, and Don Roberto Jewelers for fine jewelry selection.
Are there dining options close to LensCrafters Plaza At West Covina?
Yes, near LensCrafters you can enjoy eateries like Gordos Tacos for Mexican food, California Fish Grill for seafood, and Baskin-Robbins for ice cream and desserts.
How can nearby services like USPS or Bank of America benefit LensCrafters customers?
Customers can conveniently access postal services at USPS or banking needs at Bank of America Financial Center located near LensCrafters, making errands easier during their visit.