Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker Walnut Creek
1614 Mount Diablo Blvd., Walnut Creek, CA
94596, United States
Hours
Reviews
4.6
155 reviews
5 stars
136
4 stars
4
3 stars1
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees providing exceptional service.
Product Selection
The store offers a wide variety of stylish frames, which customers appreciated, although some noted a limited selection for specific needs.
Optometry Experience
While many customers had positive experiences with the optometrists, there were complaints about scheduling issues and inconsistent service.
Post-Purchase Support
Several reviews highlighted difficulties with adjustments and repairs after purchase, indicating a need for improvement in this area.
Pricing
Customers found the prices to be reasonable and competitive, often noting the affordability compared to other retailers.
- MMMM104 days ago5.0The experience was awesome and I got 2 glasses when I planned only to get one! Ive never felt more welcomed at a store and it felt super easy shopping with ISAIAH!
- NBNaomi Bernstein4 days ago5.0I went here for an eye exam. Then I decided to get new frames and ended up trying on sooo many pairs and spent so much time there and Jien was so sweet, helpful, and patient. Isaiah was also super nice and helpful.
- JFJuan FrancoDec 30, 20255.0ISAIAH! Wow what a service!! HANDS DOWN BEST SERVICE that I’ve received and I’ve been at other Warby’s but this one is WOW! Phenomenal. PLEASE ASK FOR ISAIAH!!!! -
- SFScott FreemanDec 30, 20255.0Isaiah did an amazing job. I had a tricky situation, he resolved it, helped me think through the best options and without any pressure at all. So appreciate it.
- MJMarcus JetmoreDec 30, 20255.0Isaiah was incredibly helpful, fast, and efficient throughout the entire process! He made getting my very first pair of glasses an exciting and smooth experience. My eyes have taken a turn in my older age and I am looking forward to putting these bad boys on. Huge thanks to Isaiah for making it happen. Highly recommend! He even writes like a doctor, so you know he's wicked smart. Thanks Isaiah spelled like the bible.
Frequently Asked Questions About Warby Parker Walnut Creek
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What products and services does Warby Parker Walnut Creek offer?
Warby Parker Walnut Creek offers high-quality prescription glasses starting at $95, sunglasses, progressives, contact lenses, eye exams, and optical adjustments. They also provide frames in various materials and lens options.
Do I need to bring anything when visiting the store?
You don't need to bring anything but your eyes to try on frames. If purchasing prescription eyewear or contacts, it's helpful to bring your current prescription. Bring FSA or HSA cards if you want to use them for payment.
Does Warby Parker Walnut Creek accept vision insurance?
Yes, they are in-network with several major insurance carriers and also facilitate using out-of-network benefits. Coverage may vary by location or plan.
Can I get measurements and frame adjustments at the store?
Yes, the store offers optical measurements and complimentary frame adjustments for life. An optician is available for tune-ups to ensure a perfect fit.
What is the return and exchange policy?
Warby Parker has a 30-day hassle-free return and exchange policy for eyewear, accessories, and unopened contact lens boxes, whether purchased online or in-store.
Are there gift cards available?
Yes, physical gift cards can be purchased online or in stores, and e-gift cards are also available for immediate gifting.
What are the store hours for Warby Parker Walnut Creek?
The store is open Monday to Thursday from 10:00 AM to 6:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Warby Parker Walnut Creek accessible for wheelchair users?
Yes, the store has wheelchair accessible entrances and parking, and welcomes everyone including LGBTQ+ customers.
Are there any optometrists nearby Warby Parker Walnut Creek?
Yes, nearby optometrists include Dr. Gagan Khela and Gagan Khela, OD, who can be visited for eye exams or specialized optical care before or after your Warby Parker visit.
What nearby places can I visit around Warby Parker Walnut Creek for dining or coffee?
Nearby dining options include Shake Shack Walnut Creek for burgers, Ephesus-Kebab Lounge for Mediterranean food, and coffee spots like Rooted Coffee Co and Starbucks, perfect for a meal or break before or after shopping.
Can I find beauty and wellness services close to Warby Parker Walnut Creek?
Yes, beauty salons like Laura Hunt - Hair Stylist and Sheena Bautista, as well as medical spas such as Revive Med Spa and Le Caprice, are nearby for convenient beauty and wellness services.