Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker Walnut Creek
1614 Mount Diablo Blvd., Walnut Creek, CA
94596, United States
Hours
Reviews
4.5
140 reviews
5 stars
120
4 stars
4
3 stars1
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, knowledgeable, and helpful, creating a welcoming atmosphere for customers.
Product Selection
Customers appreciate the wide variety of stylish frames available, although some noted limitations in specific styles for narrow faces.
Optometry Experience
While many had positive experiences with eye exams, there were complaints about the optometrist's professionalism and scheduling issues.
Efficiency
Most reviews highlight quick service and efficient processes, making the shopping experience enjoyable.
Post-Purchase Support
There are mixed reviews regarding post-purchase adjustments and repairs, with some customers expressing frustration over accessibility to opticians.
- BEBrian Edwards4 days ago5.0Attentive, thorough, patient service. Isaiah and other staff members were very helpful.
- GLGloria Lenhart6 days ago5.0Very helpful staff. Rowen in particular was extremely helpful in directing me to affordable frames. They can’t do them overnight but nobody else can either at least for my prescription. And they mail them to you ! Thanks Rowen!
- NMNeil and Scarlett ManganaroNov 7, 20255.0Staff was friendly and helpful. The optometrist seems she was rushing through the exam but she did whatever tests she needed to do.
- TMtodd manginiOct 24, 20255.0The staff was friendly and they had the frames I wanted. They only gave their opinion about the choices I was considering after I invited them to do so. Quick service toođź‘Ť
- MCMichele CSep 22, 20255.0I recently ordered new (stylish!) glasses from Warby Parker but I had to revise my doctor’s prescription twice, as it wasn’t accurate. Because of that I’ve had to visit the store a few times to fine tune my lenses. During all this the staff has been remarkably kind, patient, efficient and professional, and made what could have been a nightmare into an exceptionally easy experience. Amanda is a gem. In a world where good service seems to be harder to come by, this Warby Parker store location in Walnut Creek is a standout.
Frequently Asked Questions About Warby Parker Walnut Creek
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What products and services does Warby Parker Walnut Creek offer?
Warby Parker Walnut Creek offers high-quality prescription glasses starting at $95, sunglasses, progressives, contact lenses, eye exams, and optical adjustments. They also provide frames in various materials and lens options.
Do I need to bring anything when visiting the store?
You don't need to bring anything but your eyes to try on frames. If purchasing prescription eyewear or contacts, it's helpful to bring your current prescription. Bring FSA or HSA cards if you want to use them for payment.
Does Warby Parker Walnut Creek accept vision insurance?
Yes, they are in-network with several major insurance carriers and also facilitate using out-of-network benefits. Coverage may vary by location or plan.
Can I get measurements and frame adjustments at the store?
Yes, the store offers optical measurements and complimentary frame adjustments for life. An optician is available for tune-ups to ensure a perfect fit.
What is the return and exchange policy?
Warby Parker has a 30-day hassle-free return and exchange policy for eyewear, accessories, and unopened contact lens boxes, whether purchased online or in-store.
Are there gift cards available?
Yes, physical gift cards can be purchased online or in stores, and e-gift cards are also available for immediate gifting.
What are the store hours for Warby Parker Walnut Creek?
The store is open Monday to Thursday from 10:00 AM to 6:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Warby Parker Walnut Creek accessible for wheelchair users?
Yes, the store has wheelchair accessible entrances and parking, and welcomes everyone including LGBTQ+ customers.
Are there any optometrists nearby Warby Parker Walnut Creek?
Yes, nearby optometrists include Dr. Gagan Khela and Gagan Khela, OD, who can be visited for eye exams or specialized optical care before or after your Warby Parker visit.
What nearby places can I visit around Warby Parker Walnut Creek for dining or coffee?
Nearby dining options include Shake Shack Walnut Creek for burgers, Ephesus-Kebab Lounge for Mediterranean food, and coffee spots like Rooted Coffee Co and Starbucks, perfect for a meal or break before or after shopping.
Can I find beauty and wellness services close to Warby Parker Walnut Creek?
Yes, beauty salons like Laura Hunt - Hair Stylist and Sheena Bautista, as well as medical spas such as Revive Med Spa and Le Caprice, are nearby for convenient beauty and wellness services.