Safeway Pharmacy

Reviews

• MG

  Marcin Grobelny

  Jan 11, 2026
  1.0
  Terrible Customer Service - both times I went either storing was not available to do a money order or their system did not work.
• NN

  Nikolay

  Jan 10, 2026
  5.0
  Last year, I transferred my prescription from the Rite Aid in Pleasant Hill over to this Safeway pharmacy. I came in with a letter from Safeway mailed in to my address with a 20% off groceries if I transfer my prescription. So, when I got to Safeway, this offer wasn’t honored to me because I was told that under the phone number provided, I already used Safeway pharmacy but I never ever used Safeway pharmacy before, ever. For the past 20 years, I was using Rite Aid pharmacy. Anyway, I was told that it looks like someone else was using it already but I’m single and I again, I’ve never used Safeway pharmacy before and no one else could have used it. I spoke with Tracy and she felt very compassionate about it all and gave me a $25 Safeway gift card instead. Every time I come in, if Tracy is there, she always greets me and her customer service is nothing but excellent. I truly appreciate this lady and her work efforts. Also, Bill has been very good with his customer service as well. Anyway, I shop at this Safeway because it’s in my neighborhood and I really wish the management could figure out who was using my phone number for their pharmacy needs.
• KH

  Kenneth Hood

  Nov 4, 2025
  1.0
  I had a series of poor experiences dealing with 1 person at the Safeway Pharmacy. He is a pharmacist and I believe he is the manager (name is Phil or Bill I think). I find him to be rude and sarcastic. One time I was filling a prescription using a GoodRX coupon and tried to show him on my phone. His only comment was "I cant read that" - very rude and somewhat sarcastic. I honestly dont understand how a pharmacist that works with computers and small pills all day cant read an IPhone ProMax screen. The next issue is I have been filling pet medications at the safeway pharmacy. My dog has a lot of pain and anxiety issues. I have been working closely with my vet to resolve the issues and part of the treatment is medication. Every time i have the perscription filled he gives me a hard time. This last time he refused to fill the med until he spoke with the vet. This was 4 days later. I have way too much to do with work, family and managing a senior dog to have this added complication. I go to a competent experienced vet who does not need to be second guessed by a pharmacist trained only in Human medicine. My resolution is to stop using the Safeway pharmacy on Ygnacio Valley Road for any of my perscription needs.
• LW

  Lillian Welch

  Oct 7, 2025
  5.0
  The staff is very friendly and always check to make sure if you are or aren't familiar with the medication.
• RG

  Richard Goldsmith

  May 17, 2025
  5.0
  I always get great service with friendly help and advice from entire staff.

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