Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
243 reviews
5 stars
229
4 stars3
3 stars1
2 stars0
1 star
10
- IMIan McGoohanJan 26, 20225.0Michelle was great! Very professional and nice.
- PNPamela NewacheckDec 17, 20215.0Carlin (pronounced Carleen) is excellent. Finally someone who could adjust my glasses properly!! Thank you!
- GBGreg BenavidesJun 20, 20201.0Connie didn’t feel like working so she sent me off because it was near closing time. I chose a couple frames I liked and asked the sales associate if they would allow me to show them a picture of my prescription since I didn’t have the physical copy on hand. He said ”no” however, he would set aside the frames for me so that I could go home and get the prescription. I said ok, and raced home. I could not find the prescription and tore my house apart looking for the thing. After looking for over an hour I finally found it and rushed back in to Macy’s. I made to the Lens Crafters counter 12 minutes before closing—I talked to Connie and told her the situation. She looked at me and said, “We are closing soon.” I reminded her that they were not closed yet and she said, ”it will take me an hour to enter your information.” (An hour?!) I had driven home, tore the place apart looking for this prescription and drove back, rushed in to Macy’s but Connie wasn’t having it. I was frustrated but relieved I had made it in but—She wouldn’t even offer to take the prescription to enter it the next day, didn’t let me pay for the frames so that I wouldn’t have to wait another week, and didn’t even bother to show any kindness or customer service skills to at least ease the frustration. I was so frustrated and she just sat there looking at me hoping I wouldn’t make a scene. Connie said come back tomorrow and I told her to just forget it. I’ll take my business elsewhere...she didn’t care and said, “ok”. I can’t believe I wasted so much precious time trying to support this business.
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at Macy's offer?
LensCrafters at Macy's provides comprehensive eye exams, premium lens solutions, and a wide range of designer eyeglass frames and sunglasses.
Which insurance plans does LensCrafters at Macy's accept?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the business hours for LensCrafters at Macy's?
LensCrafters is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
How can I schedule an eye exam appointment at LensCrafters at Macy's?
You can schedule your eye exam online through their appointment link: https://examappointments.com/eeca/SearchExam?Office.number=7466
Does LensCrafters at Macy's offer in-store pickup?
Yes, they offer in-store pickup services for purchases.
What brands of eyewear are available at LensCrafters at Macy's?
They carry designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ray-Ban, Oakley, Coach, Tiffany & Co., Ralph Lauren, and more.
Are there any nearby places I can visit before or after my appointment at LensCrafters at Macy's?
Yes, you can visit nearby stores such as Zara for women's fashion, Benefit Cosmetics BrowBar for beauty services, and Pandora Jewelry for shopping. All are conveniently located inside the Broadway Plaza.
Where can customers park when visiting LensCrafters at Macy's?
Customers can use the South Main Parking Structure nearby for convenient parking access to LensCrafters and the Broadway Plaza.
What shopping options are available near LensCrafters at Macy's?
Nearby shopping includes Macy's department store itself, Banana Republic for men's clothing, and Coach boutique for fashion accessories, all inside Broadway Plaza.
Does LensCrafters at Macy's have wheelchair accessible entrances and payment options?
Yes, LensCrafters has a wheelchair accessible entrance and accepts payments via debit, credit cards, Apple Pay, and Android Pay.