Brand Certified
LensCrafters at Macy's
4.8(247 reviews)
Certified by LensCrafters at Macy's • Feb 22, 2026
Business Details
1320 Broadway Plaza, Walnut Creek, CA
94596, United States
Certified by LensCrafters at Macy's • Feb 22, 2026
(925) 939-3591
Certified by LensCrafters at Macy's • Feb 22, 2026
https://local.lenscrafters.com/ca/walnut-creek/1320-broadway-plaza.html
Certified by LensCrafters at Macy's • Feb 22, 2026
About
Certified by LensCrafters at Macy's • Feb 22, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters at Macy's • Feb 22, 2026
Hours
Certified by LensCrafters at Macy's • Feb 22, 2026
Reviews
4.8
247 reviews
5 stars
233
4 stars3
3 stars1
2 stars0
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for their friendly, helpful, and knowledgeable service, with many customers highlighting specific employees like Davetta, Casey, and Abi.
Product Quality
While many customers were satisfied with their glasses and repairs, there were some complaints about receiving scratched lenses and issues with insurance coverage.
Store Experience
Customers appreciated the clean environment and the enjoyable atmosphere, often mentioning the staff's ability to make the shopping experience fun and stress-free.
Repair Services
The business was noted for its quick and free repair services, with multiple customers expressing gratitude for the assistance in fixing their glasses.
- SKSheetal KhannaFeb 14, 20265.0Jessica, Tara and Jean were super friendly, kind and helpful. Excellent customer service!!
- TTTsichlisFeb 10, 20265.0Excellent customer service provided by Jessica the sales person. Extremely helpful and friendly
- JJJoshJan 1, 20265.0Oscar has amazing customer service he was patient and took his time to listen to my concerns with glasses considering how much they were I’d recommend him to anyone else looking for glasses or lenses
- SJSteve JohnsonDec 15, 20255.0Tara and her co-team member were excellent, highly recommended. Tara made sure I was able to get a the eye exam with Catherine before the end of year. I was very impressed with the exam process and they made the perfect pair of glasses come together. Thank you so much.
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
Brand Certified Facts from LensCrafters at Macy's
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Certified February 22, 2026Yext Knowledge Graph
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