LensCrafters

4.8
1977 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2223 S Mooney Blvd, Visalia, CA
93277-6243, United States

Hours

Reviews

4.8
1,977 reviews
5 stars
1,827
4 stars
75
3 stars
15
2 stars
6
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, particularly highlighting employees like Marilyn, Benjamin, and Christian for their helpfulness and professionalism.

Repair Services

The business received positive feedback for quick and efficient repair services, with multiple customers noting free repairs and fast turnaround times.

Staff Knowledge

Customers appreciated the staff's knowledge and ability to explain options clearly, making the selection process for glasses easier and more enjoyable.

Mixed Experiences

While most reviews were positive, a few customers reported negative experiences, particularly regarding unprofessional behavior from some staff members and issues with order fulfillment.

Store Environment

The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.
  • BM
    Bill Meek
    Nov 17, 2025
    5.0
    Marilyn was very helpful and nice. I did not have to wait at all. She fixed my glasses and ordered new lenses all in about 10 minutes.
  • RR
    Raul Rodriguez
    Nov 16, 2025
    5.0
    Briana assisted me in repairing my glasses. She was very professional and promptly . Amazing service!
  • JS
    Joanna Sanchez
    Nov 11, 2025
    5.0
    Marilyn is awesome—helpful, thorough and does a great job of explaining the smaller details when tightening our glasses to be mindful when caring for our glasses. Highly recommend asking for her when you go in!
  • SS
    Sonia Sanchez
    Nov 11, 2025
    5.0
    Marilyn helped me with adjusting my glasses and sunglasses. She was very kind, helpful and knowledgeable about frames and the best style of glasses for your face frame. Thank you Marilyn!
  • MR
    Michelle Rodriguez
    Nov 10, 2025
    5.0
    Christian fixed my broken glasses so quick I walked in and I was out in less then 10 mins! Thank you!!!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.