LensCrafters

4.8
1998 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2223 S Mooney Blvd, Visalia, CA
93277-6243, United States

Hours

Reviews

4.8
1,998 reviews
5 stars
1,847
4 stars
76
3 stars
15
2 stars
6
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Marilyn and Benjamin, received high praise for their friendliness, helpfulness, and professionalism, contributing to a welcoming atmosphere.

Efficiency

Many customers noted quick service, with several reviews highlighting fast repairs and adjustments to glasses, often completed in under 10 minutes.

Cleanliness

The facility was consistently described as clean and organized, enhancing the overall customer experience.

Mixed Experiences

While most reviews were positive, there were a few negative experiences related to unprofessional service from a specific employee, indicating inconsistency in service quality.
  • LR
    Lacey Martin Reveles
    Jan 3, 2026
    5.0
    Marilyn provided excellent service when fixing my lenses. Great customer service, very friendly! Beautiful smile!
  • YF
    Yajaira Farias
    Dec 30, 2025
    5.0
    Cristian was very welcoming as soon as we entered the store. He readjusted my glasses and provided great customer service
  • LD
    Laura Davis
    Dec 22, 2025
    5.0
    Super great experience. They adjusted my glasses so that they weren’t too tight or too loose, they adjusted them with the heat until they were just right— I loved that. They had the lens cleaner I wanted to make sure to get before I left, n both regular big and small travel size. Super great experience— just want to say thank you!! I’ll be back!! Everyone was all around super good to me!
  • SR
    Selena Rendon
    Dec 22, 2025
    5.0
    Such a great, welcoming place. I came to get my glasses tightened and they took me in. Looking forward to coming back! 😊
  • HV
    hailey villegas
    Dec 20, 2025
    5.0
    I always have a great visit. I love the staff is so friendly. I always feel so welcomed and the best part is the guest connections Marilyn does such a wonderful job with delivering excellent guest experiences!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.