LensCrafters

4.7
490 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
14400 Bear Valley Rd, Victorville, CA
92392-5408, United States

Hours

Reviews

4.7
490 reviews
5 stars
443
4 stars
9
3 stars
4
2 stars
3
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff received high praise for their friendliness, helpfulness, and professionalism, with many customers highlighting specific employees for their exceptional service.

Repair Services

Customers frequently mentioned quick and effective repairs to their glasses, often at no charge, contributing to a positive overall experience.

Appointment Issues

Several reviews noted problems with appointment scheduling and communication, leading to frustration among some customers.

Product Quality

While many customers were satisfied with their glasses and adjustments, there were complaints about incorrect prescriptions and mixed-up orders.
  • CW
    Crystal Wade
    5 days ago
    5.0
    Jarely was excellent when helping me to prepare to get new eye glasses and frames. She was extremely patient with me as a senior citizen. LensCrafters’s was an excellent store to get your eye exam and Dr Andrew was very kind and soft spoken and made me feel very comfortable about the process🥰
  • DS
    Dan S
    6 days ago
    5.0
    Saora was a great help! Very nice!
  • DD
    Dan
    Dec 9, 2025
    5.0
    Great location! Doctors Andrews and Paver are both indispensable assets to this LensCrafters, and the retail end are all hardworking and professional, lead by the wonderful Mrs De La Cruz. Highly recommend making an appointment or bringing in an rx for their services! They also have a large selection of Ray ban frames and metas, which I appreciated
  • AC
    Alex Corona
    Dec 8, 2025
    5.0
    Best place ever, came in with a loose lens and Saira took care of me right away, she was a pleasure to work with and very knowledgeable. Will definitely come back and recommend friends and family to this place.
  • AD
    Angelica DeJesus
    Dec 4, 2025
    5.0
    I had a great experience at LensCrafters thanks to Brianna! One of the side pieces on my glasses was bent, and she fixed it quickly and perfectly. She was kind, patient, and clearly knew what she was doing. My glasses feel brand new again. Thank you, Brianna!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.