Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
482 reviews
5 stars
435
4 stars
9
3 stars4
2 stars3
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being friendly, helpful, and professional, with many customers highlighting specific employees for their exceptional service.
Efficiency
Customers appreciated the quick service, with many reporting fast adjustments and repairs to their glasses, often completed within minutes.
Product Knowledge
Employees demonstrated strong knowledge about products and services, providing helpful advice and explanations to customers.
Mixed Experiences
While many reviews were positive, there were some complaints regarding management and issues with insurance verification, indicating inconsistency in customer experiences.
Complimentary Services
Several customers noted free services such as adjustments and cleaning, enhancing their overall satisfaction with the visit.
- DMDiana MartinezNov 15, 20255.0Briana, is excellent, fix my glasses. She was awesome.
- DLDavid LewisNov 13, 20255.0Came with my wife to have her frames adjusted on 2 pair of glasses that our other optometrist got wrong and Saira was extremely helpful and polite she also took time to understand the comfort issues. Very satisfied.
- AOAndrea OrozcoNov 11, 20251.0DO NOT Schedule at the Victorville location (inside mall) I had scheduled 2 New appointments about 2 months ago; I left work early to arrive as a curtesy 30 minutes early to scheduled appointments in Victorville location, I get told that our appointment were canceled because we didn’t confirm, We NEVER received any email ,text or phone call .. so we left just around 2 weeks ago I decided to give one more try and scheduled an appointment: so I decided to call 2 hours before my scheduled appointment and was told that their was another person at my scheduled time and if the person didn’t I arrive they would call me . This was such a Very UNPROFESSIONAL response and definitely will look for other optometrist .
- TSTiffany sanchezNov 2, 20251.0I've been coming to this location for a while now which is my fault but this is the second time that they got mine and my kids prescription mixed up. When I went in to let them know they told me to wear my glasses and come back if the prescription is still too strong. My 10 uear old daughter was fine with my prescription and I tried on her glasses and it was my prescription. Well the problem never got fixed I will not be going back mind you I walked out of there spending close to $800 on our reading glasses.
- DJDarin JohnsonOct 26, 20255.0I had great service today at the Victorville lense crafter I didn’t get the ladies name but she was very helpful and kind to me. Thank you!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What eye care services does LensCrafters in Victorville offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands to ensure optimal vision care.
Which designer eyewear brands are available at LensCrafters Victorville?
You can find designer brands such as Ray-Ban, Oakley, Burberry, Versace, Prada, Coach, Michael Kors, Ralph Lauren, Polo, DKNY, and Armani Exchange at LensCrafters.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
Can I schedule an eye exam online for LensCrafters in Victorville?
Yes, you can schedule your eye exam online at LensCrafters via the provided appointment link to quickly book your visit.
What are the operating hours of LensCrafters in Victorville?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters offer in-store pickup for eyeglasses?
Yes, LensCrafters provides in-store pickup services allowing customers to conveniently collect their eyewear upon completion.
Where is LensCrafters Victorville located within the city?
LensCrafters is located in Suite 357 at 14400 Bear Valley Rd inside the Mall Of Victor Valley in Victorville, California.
What nearby stores can I visit when shopping at LensCrafters Mall Of Victor Valley?
Nearby stores include Shiekh Shoes, Pro Image Sports, Claire's, Kay Jewelers, and Daniel's Jewelers, offering a variety of shoes, sports gear, jewelry, and fashion accessories.
Are there dining options near LensCrafters at Mall Of Victor Valley?
Yes, you can enjoy dining nearby at places like Sbarro, a pizza and Italian restaurant inside the Mall Of Victor Valley.
What beauty and wellness services are available near LensCrafters Victorville?
Nearby beauty and wellness options include Lee Nails, Regis Salon, Beauty Lounge, Hope Massage, and MasterCuts, providing nail care, hair styling, massage, and other spa treatments.