Business Details
About
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- DeliveryAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
68 reviews
5 stars
56
4 stars
5
3 stars0
2 stars0
1 star
7
- JCJennifer CastanedaDec 29, 20251.0The staff are very unprofessional and unresponsive with emails. They do not care about the clients they serve. Their excuse is always the insurances and authorizations. It takes several emails before you get a response from them and it takes several weeks to months before a response as if they are all out of office at the same time. This company needs major overhaul. They have declined thru the years and I have worked with them for many years. Perhaps it is time to move on to another company.
- TTTallouseDec 11, 20251.0Don't order from these people. The chair came lopsided and materials were put together improperly. Took months to get the chair and months of calling. No calls returned. On top of that got a flat tire and again no calls back leaving a person that lives alone no way to get around. They don't have a 24 hour call center which leaves people who live alone without a way to get around. They don't let you talk to a supervisor. Run don't walk away !!!
- LPLaShundra PughNov 18, 20255.0I came in person and met the people who actually work here. Awesome environment, great customer service. Open and honest feedback. I highly recommend this location!
- ETEpifanio “Epi the Pato” TapiasNov 14, 20254.0Great provider of mobility devices , David is an awesome technician . Only complain I got it the wait time from when equipment or parts are ordered to actual delivery and installment always takes min 5-6 months .
- VAVahe AghabegiansOct 29, 20255.0Definitely the go to organization for wheelchair needs. They came up with specs and delivered my son’s wheelchair three years ago. Now they’re taking care of the wear and tear issues. Thank you National Seating & Mobility.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What types of mobility solutions does National Seating & Mobility offer?
National Seating & Mobility builds one-of-a-kind mobility solutions designed to be comfortable, safe, and tailored to each client’s needs to promote independence and self-reliance.
Where is National Seating & Mobility located?
National Seating & Mobility is located at 16509 Arminta St., Van Nuys, CA 91406, USA.
What are the business hours for National Seating & Mobility?
National Seating & Mobility is open Monday through Friday from 8:00 AM to 4:00 PM and closed on Saturdays and Sundays.
Does National Seating & Mobility provide wheelchair accessible entrances?
Yes, National Seating & Mobility has a wheelchair accessible entrance for customer convenience.
Can I contact National Seating & Mobility via email or phone?
Yes, you can email Chatsworth@nsm-seating.com or call +1 818-718-1771 to reach National Seating & Mobility.
Does National Seating & Mobility offer services like remote evaluations or equipment repair?
Yes, they provide remote evaluations as well as service and repair for mobility equipment.
Which industry associations is National Seating & Mobility affiliated with?
They are associated with the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and the National Rehabilitation Registry of Technology Suppliers (NRRTS).
What nearby services can I find close to National Seating & Mobility?
Nearby, you can find services like Industry Labels Co. for printing, U-Haul Neighborhood Dealer for truck rentals, and Audio Masterpiece, Inc. for audio/visual equipment rental, which might be useful depending on your needs when visiting the area.
Are there any health-related facilities near National Seating & Mobility?
Yes, VITAS Healthcare Home Medical Equipment and VITAS Home Medical Equipment are nearby, offering medical supplies and support services which might be beneficial for clients requiring additional healthcare resources.
How can nearby public services help visitors to National Seating & Mobility?
The Los Angeles Fire Department Air Operations/Fire Station 114 is nearby, providing added safety and emergency support for visitors to the area.