LensCrafters

4.7
598 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
24201 Valencia Blvd, Valencia, CA
91355-1861, United States

Hours

Reviews

4.7
598 reviews
5 stars
545
4 stars
11
3 stars
2
2 stars
8
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees like Tony, Mai, and Brian.

Product Knowledge

Staff demonstrated a strong understanding of eyewear and were able to assist customers effectively in selecting frames and lenses.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding management and long wait times.

Repair Services

Customers appreciated the quick and free repair services offered for glasses, highlighting the helpfulness of staff in these situations.

Store Environment

The store was described as clean and welcoming, contributing to a positive shopping experience.
  • RK
    Rebekah Kornfeld
    3 days ago
    5.0
    I highly recommend this location, the staff is friendly and it's always easy to make an appointment for an eye exam, plus I walked in today wanting help with damaged nose pads on an old pair of glasses that I didn't even purchase through lens crafters and Tony quickly offered to repair them at no charge.
  • AB
    Adriana Bennett
    Jan 5, 2026
    5.0
    Veronica was so great! I walked in determined to use my own frames for my new lens and she was able to find me the perfect fit frames. So friendly and helpful and you didn’t even have lights that day I went in there. She was so happy and warm. Would definitely send everyone I know there to work with Veronica
  • BB
    BJ Bigley
    Jan 4, 2026
    5.0
    Made the appointment online, for same day…. On a Sunday! It wasn’t the fastest process, maybe two hours or more even, but got eye exam, and the dr was great and so was the staff. Processing the lenses is often like buying a car…. Kedric, helped me get sorted out, understand my options and make the most reasonable choice with regard to my budget. He was really good to work with, and well put together to boot! Super cool dude! I would say, the whole team there was very nice. The eye exam / glasses process is never a quick one, but their whole team over there went out of their way to make it a pleasant experience.
  • MM
    MBenzi
    Dec 29, 2025
    5.0
    Lens Crafters at Valencia was amazing! Service was fantastic and employees were very helpful. Made the process 100x easier, couldn’t recommend them enough.
  • MM
    Marty McGough
    Dec 29, 2025
    5.0
    Cookie was the best! She was great at helping us and making us feel comfortable the whole time. She was knowledgeable all about eye wear and helped us pick out the best glasses for us. We highly recommend Cookie at Lens Crafters.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.