Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
450 reviews
5 stars
419
4 stars5
3 stars2
2 stars5
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Mai, Tony, and Ian for their exceptional service.
Wait Times
Several reviews highlighted long wait times for appointments and services, with some customers expressing frustration over delays.
Product Knowledge
Customers appreciated the expertise of the doctors and staff, particularly in explaining options and providing thorough eye exams.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences, particularly with management and inconsistent service.
Store Environment
The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.
- JRJamie RobertsNov 11, 20255.0Jenna Rudolph was so sweet and very knowledgeable!
- MBMel BrightOct 29, 20251.0My husband and I had extra time yesterday 10/28/2025 so we stop by Valencia town center and we notice the Lenscrafter. So I said let's go inside and check if they have the nuance hearing aid glasses. And yes they do, if course we do not have an appointment and everyone is helping customer. But finally the salesman was finished helping his customer and we are hoping he will come and show us the nuance if it work for my husband. But he didn't, instead he start talking to co-worker and no one even tried to at least say something like "we'll be right with you. So we decided to walk out. May be he figured out we are not interested, but we are. We might not dress like millionaires but we can afford to buy that nuance glasses if only somebody us interested enough to show us how it works. To the owner, train your employee to accommodate everyone that comes to your business so business will grow and prosper.
- GPGeorge perussetOct 28, 20255.0Dr. Choi was great. He never rushed and he made sure I was confident in all of my answers. Also Maria did all the fitment and she was a pleasure to deal with. Thank you Maria.
- JPJosafat PaniaguaOct 4, 20255.0Jacob was great! Got us in and out quickly and efficiently.
- AJAndrew JobsonSep 25, 20255.0Very helpful staff and knowledgeable doctors.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer for eye care?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands. They also provide prescription wearable technology and accept most vision insurance plans.
What brands of eyewear can I find at LensCrafters?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more at LensCrafters.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
Can I schedule an eye exam appointment online for LensCrafters in Valencia?
Yes, you can schedule your eye exam online using the appointment link provided by LensCrafters.
What are the store hours for LensCrafters in Valencia?
LensCrafters is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What forms of payment are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
What items should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, any current eyeglasses, sunglasses, contact lenses, and any questions you have about your vision care.
What nearby shops can I visit when I'm at LensCrafters in Valencia Town Center?
Nearby shops include Williams-Sonoma for kitchen supplies, Chico's for clothing, Apple for electronics, and bareMinerals Boutiques for retail shopping.
Are there any nearby restaurants near LensCrafters to grab a meal after your appointment?
Yes, you can visit nearby restaurants like Jolene's Wings & Beer and The Coffee Bean & Tea Leaf for food and drinks after your visit to LensCrafters.
How can nearby landmarks like Valencia Library and Navy Recruiting Station help when visiting LensCrafters?
These landmarks can be used as reference points to find LensCrafters easily within the Valencia Town Center area, ensuring a smooth visit.