OB/GYN, Reproductive Health - Altura Centers for Health

3.7
219 reviews

About

Medical Clinic
Visit our HIGH SCHOOL MOBILE CLINIC at the following Locations: Tulare Western High School §  Monday-Wednesday, 8:30am-4:30pm §  Closed for Lunch:  noon-1pm Tulare Tech Prep High School §  Thursdays, 8:30am-4:30pm §  Closed for Lunch: noon-1pm Tulare Union High School §  Fridays, 9:00am-4:30pm §  Closed for Lunch: noon-1pm Middle & Elementary School Mobile Unit 2 Family Medicine, Pediatrics Altura Centers for Health 1001 W Sonora Ave, Tulare (Mulcahy Middle School) 1855 W Pleasant Ave, Tulare (Pleasant Elementary School) Phone: (559) 686-9097 Alice G. Mulcahy Middle School 1001 West Sonora Ave Hours Mon – Tues 8:30 AM – 4:30 PM Closed for lunch 12:00 PM – 1:00 PM Fri 9:00 AM – 4:30 PM Closed for lunch 12:00 PM – 1:00 PM Pleasant Elementary School 1855 West Pleasant Ave Hours Wed – Thurs 8:30 AM – 4:30 PM Closed for lunch 12:00 PM – 1:00 PM Altura Centers for Health has been providing medical and dental care to the community since 1995. Historically the clinic was formerly owned and operated by Tulare Local Health Care District. It was purchased from Tulare District Hospital (TDH) on July 1998. Altura first became a Federal Qualified Look A-Like Clinic in 1997 and in 2000 became a Federally Qualified Health Center (FQHC), and is a deemed federal public health service employee. In addition, the clinic is a 501 (C) 3 Non-profit Organization. Altura is governed by a committed Volunteer Community Board of Directors which meet once a month and serve on several committees. The majority of the Board of Directors are patients of Altura. Hence, it is a clinic governed by its patients as well as community

Location

OB/GYN, Reproductive Health - Altura Centers for Health
1134 E Cartmill Avenue, Tulare, CA
93274, United States

Hours

Reviews

3.7
219 reviews
5 stars
131
4 stars
13
3 stars
7
2 stars
10
1 star
58

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff varies significantly; while some patients praise the kindness and professionalism of doctors and nurses, others report rudeness and dismissive behavior from front desk staff.

Doctor Quality

Several doctors, including Dr. Vicente, Dr. Rivera, and Dr. Borberg, receive high praise for their attentive care, while others, like Dr. Banks, are criticized for being rushed and unhelpful.

Wait Times

Patients frequently mention long wait times for appointments and in the lobby, with some expressing frustration over delays and poor scheduling.

Cleanliness Issues

Multiple reviews highlight concerns about the cleanliness of the facility, particularly in waiting areas and exam rooms.

Communication Problems

There are numerous complaints regarding poor communication from the front desk, including issues with appointment scheduling and follow-up.
  • CF
    Claudia Karina Flores
    Nov 17, 2025
    5.0
    They have clearly answered my questions and the health care provide it is very accurate and the patient has a lot of confidence in the doctors and nurses.
  • SV
    Sara Vasquez
    Aug 26, 2025
    2.0
    Front receptionist I believe her name is Letty was rude and dismissive, she’s usually so nice and helpful but I don’t know if it was because she was by herself but she started to get smart with me and give me attitude. I tried to explain what I was needing and she wasn’t listening at all.
  • MU
    marissa urena
    Aug 14, 2025
    1.0
    This place is 50/50. Some of the doctors are great, Dr Sarria and Dr Rivera are amazing! they actually care and take time to figure out whats going on. Dr.banks should be fired though. My whole pregnancy I tried to get help for sharp pain and cramps and she wouldnt even give me more than 5 minutes to converse! I started to bleed and she said it could be normal due to having sex! all she would do is come in, tell me about vaccines I should get, and judge me for wanting to do more research and she would literallyyyy be walking out the door, foot already out the room as she was asking me if I had any questions or concerns😐 Whole time those sharp pains and bleeding were due to placental abruption! I went into preterm labor after she denied asking for a doctors note to take some time off of work!
  • SP
    Sam Perez
    Aug 4, 2025
    1.0
    I called to make an appointment the lady in the front desk was so disrespectful and sounded like she didn’t want to help so she hung up in the middle of me talking that’s rude ..
  • ST
    Samantha Trevizo
    May 28, 2025
    4.0
    You often have to wait a bit in the lobby/exam room, BUT my doctor has been so amazing! Dr Vicente has tended to all my needs and questions with my pregnancy! Such an amazing doctor

Frequently Asked Questions About OB/GYN, Reproductive Health - Altura Centers for Health

What are the general operating hours for OB/GYN, Reproductive Health - Altura Centers for Health?

The center is open Monday to Thursday from 8:00 AM to 7:00 PM, Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM and 1:00 PM to 5:00 PM, and closed on Sundays.

What are the specific dental service hours at Altura Centers for Health?

Dental services close at 5:00 PM Monday through Thursday.