Amdal In-Home Care

Reviews

• SS

  Sandy

  Apr 9, 2019
  1.0
  Well...my husband is a quadriplegic & I we were provided the gift of 12 hrs. Respite relief, so that I have some time to recover from giving 24 HR care. Amdal sent a kind & hard working gal twice last month. (No complaints about her). However...the "left hand does not know what the right hand is doing". The so-called "supervisor" 'Valerie' is so RUDE, that my mind is wobbling at trying to comprehend how she even has a job....let alone, in a position where love & compassion should be #1 in her job description. It was a red flag that day 1 began with a fib...calling to say caregiver would be 2 hours late because she was somewhere (that she really wasn't). This month I renewed my respite care. Amdal gave me No choice in days nor hours...nor did they make any attempt to work around our schedule. Instead...Bully / Rude Valerie (& Tara) told me when we'd have assistance. We canceled a much needed Dr. Appointment to make sure we'd be home..plus got up extra early; Only to receive a call from their answering service to notify me that Amdal's caregiver was unable to come & that I'd receive a call to reschedule (which Never happened) WHY??? Because Amdal is all about the $$ I know this from years ago & they obviously haven't changed! They are short staffed & overwork / underpay their caregivers. If they rarely get a worthy cargiver.....they are overworked. 18 years ago, I privately worked alongside with Amdal. They sent Parolees; a LVN that stole Vicadin & falsely documented adminstering the med. Amdal also sent a gal who did not know how to use a can opener & another gal that failed to use safety strap. Amdal makes excuses for their incompetency! I hope this review helps anyone looking for CARE giving.... Because Amdal does NOT care....Oh Yes...& thank God for my 87 yr.old neighbor who is voluntarily coming over today to help me!
• CL

  Cristina Loftis

  Jan 21, 2019
  1.0
  They really do work with your schedule. I was a student at the time of my employment, they were extremely flexible. I had a great experience working for the company, however Valerie who answers the phone is extremely rude. She definitely needs to improve a warm hand off and have a better attitude.

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