UCLA Health Torrance Cancer Care

Reviews

• ST

  Sh T

  Apr 24, 2025
  5.0
  This office is wonderfully talented, compassionate and kind led by the amazing Dr. Singer. If you’re located in Torrance or anywhere nearby you’ll want to consider him as your provider. He is extraordinary as is his team.
• HD

  Heather Dean

  Nov 26, 2024
  1.0
  Another AWFUL experience trying to book chemotherapy. My doctor has submitted my infusion referral information regularly for the last 4 years to this location. I've had to make an appointment every 6 months since then and EVERY single time they have delay upon delay. First, I would say only about 10% of the time does anyone answer the appointment infusion line, then it gets forwarded to a different department and the people that answer there are confused as to why they're talking to you because, again, they aren't the infusion appointment line. Then, they tell you false information about an expired referral, even though I talked to my doctor repeatedly and can see with my own eyes that the referral is not expired. It is in fact the insurance authorization that is expired. So, instead of telling me that to begin with, they wasted my time by having me track down my doctor to do a new referral. My infusions require time off from work, so I try to book them as far in advance as possible, but they refuse to even put me on the books without my insurance approval. This means that because of their delays, I will likely miss my due date. This wouldn't be a problem is they only just put me on the scheduler and then we work on the approval before my appointment, which at the start of my process was a month away and now is only 2 weeks away. What's the harm in putting me on the schedule? My insurance has ALWAYS approved it, as you can see by the YEARS I've been going there. My last communication the lady told me that they are booked out through the second week of December which is PAST my due date and the time I scheduled off from work. I've had this disease for almost a decade now. I've been treated in DC, Michigan and LA. Yet this infusion hospital is by far the worst center EVERY single time my 6 month appointment comes along.
• TS

  Teresa Stremcha

  Nov 4, 2024
  5.0
  These people are wonderful UCLA is the best thank you you all are wonderful I'm not a bad one in the bunch thank you again God bless