South Bay Gastroenterology - Endoscopy Center

Reviews

• RS

  Richard Suter

  Nov 18, 2025
  5.0
  First let me say, I don't think anyone is excited to have a CHOLANOSCOPY. That being said, I am so glad my insurance chose this Endo center. From the moment I walked into the center I was greeted by a very kind young woman at the front desk. The waiting room only had two other patients waiting, and we were all taken care of in a timely manner. Rosie assisted me once I was inside the surgery area and she was so kind in helping me relax and I felt very comfortable and in great hands. Also, Ericka was very gentle when setting up my IV and was right there for everything I needed or to answer my questions. This was my first time meeting Dr. Zaidel and he was so kind and reassured me by telling me exactly what to expect step by step. He really cares about his patient's comfort and took the time to answer any concerns I had. I was pleasantly surprised to see a follow up text the next day from this center asking how I was feeling and asked if I'd like a nurse to call me. WOW customer service is 10⭐️ ---Beth S
• JS

  J Sung

  Oct 25, 2025
  5.0
  This surgical center facility is top notch. They run a tight ship. The surgical team is one of the best. The entire facility hires highly trained people. They have good bedside manners and extremely knowledgeable. My experience exceeded my expectation. I highly recommend this facility.
• PM

  Paula “Paula B” McMurrough

  Oct 28, 2024
  1.0
  The wait time is outrageous they have 10-12 noon so I arrive at 9:00 am. Than after waiting until 10:00 went to window she informed me my appointment was scheduled for 11:00. No where on my paperwork did it say I had an 11:00 appointment? I have now been here for 2 hr. 10 minutes and still waiting to go in😡
• CH

  Christina Hutchinson

  Jan 27, 2024
  5.0
  This practice is a well-oiled machine and I was very impressed! They make sure you have the paperwork in advance with prep instructions…when you arrive to the facility everything is clean and updated…the front desk is patient, understanding patients have been fasting and are a little off their mark…once in pre-op their team of nurses really work as an efficient and helpful team to get you through…and before I left the doctor came out to talk to me. I never felt rushed or just another patient in a massive system. And this is the first time in all my years that they sent a message next-day to confirm all is well and I didn’t have complications…no one has done that! I don’t know why they have low Google scores, they’re 5 ⭐️ in my book!