Quest Diagnostics - Closed

Reviews

• VL

  Victor Leon

  Sep 24, 2021
  1.0
  The receptionist had the worst attitude and was very rude to me. I left to another Quest Diagnostics near by which had way better service and walk ins were welcome with a professional attitude.
• IC

  Imran Carim

  Mar 18, 2021
  1.0
  I agree with all these reviews that mention front desk staff been rude. They need to be trained in customer service and empathy. I took my mother for a blood draw. From the moment we stepped in to the room we felt the arrogance and rude tone of the front desk staff. I see that the owner has responded to previous reviews about the rudeness and that he/she will be taking measures to correct it. But I don't think they have made any difference. Please ask your medical professionals to refer to another location if possible.
• CS

  Christopher Simmons

  Dec 13, 2017
  5.0
  Super nice folk. have been getting blood tests there since 2014. Got a little funky for short time during the big remodel when they were temp upstairs; but new digs for 2018 super professional clean, and modern. Now have an automated check-in system -- appointment highly advisable. People who take the blood tests always professional and have had good conversations with folk there. As in any service industry, I'm sure they can get annoyed at dumb questions (I've seen folks show up to wrong location, no idea why they are there, forgot doctor paperwork, etc.) ... so, that being said, I've never had a problem personally. Will keep going there as long as they are open!