LensCrafters at Macy's

5.0
449 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters at Macy's
21600 Hawthorne Blvd., Torrance, CA
90503, United States

Hours

Reviews

5.0
449 reviews
5 stars
440
4 stars
4
3 stars
1
2 stars
0
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Yvette and Lesly R.

Expertise

Many reviews highlighted the staff's knowledge and ability to assist customers in choosing the right glasses and understanding their options.

Positive Experience

Overall, customers reported having enjoyable and stress-free experiences during their visits, often mentioning the welcoming atmosphere.

Product Selection

The store was noted for having a wide variety of frames and lenses, catering to different styles and preferences.

Repair Services

Several customers appreciated the quick and effective repair services provided by the staff, enhancing their overall satisfaction.
  • EH
    Emmanuel Hutchinson
    Nov 6, 2025
    5.0
    The service that was provided by Stephanie was truly amazing! She was very patient with the choosing amd made sure the glasses i purchased exceeded my expectations. The manager is and the rest of the staff will go out of there way to make you that the frames you choose will be the ones that you'll love! Thank you again Lens crafters team
  • ET
    Ems Tenorio
    Nov 2, 2025
    5.0
    I really admire the knowledge, talent and efficiency Iveth who help me out. Thank you so much
  • SB
    Sandra Barron
    Oct 26, 2025
    5.0
    I had a great experience at LensCrafters thanks to Lesly R.! She was super kind, patient, and really helpful the entire time. She made the process of picking out and ordering our glasses so easy and stress-free. Lesly took the time to explain everything clearly and made sure we were happy with our choices. Excellent customer service — thank you, Lesly, for making our visit such a positive one!
  • RC
    Ruma Chopra
    Oct 24, 2025
    5.0
    Stephanie is wonderful - great eye, patient, and kind.
  • EG
    Elsie Garnica
    Oct 19, 2025
    5.0
    Great customer service , great experience @yvette great team member come and get your glasses and lens crafter in torrance

Frequently Asked Questions About LensCrafters at Macy's

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.