Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
398 reviews
5 stars
361
4 stars
6
3 stars1
2 stars4
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Kevin, Sue, and Frank for their exceptional service.
Service Speed
While some reviews highlighted quick service, others reported long wait times and delays in receiving glasses, indicating inconsistency in service speed.
Product Quality
Several customers expressed dissatisfaction with the quality of glasses, mentioning issues like broken frames and poor craftsmanship, leading to concerns about product reliability.
Staff Knowledge
Customers appreciated the staff's knowledge about eyewear and lenses, with many noting that employees provided thorough explanations and helpful recommendations.
Overall Experience
Overall, experiences varied widely, with many customers expressing satisfaction and loyalty, while others reported negative experiences related to service and product issues.
- VRVanessa RubioNov 12, 20255.0Cheryll was amazing 10/10 ! She’s so funny and good with kids.
- JCJEREMY CARTEROct 19, 20255.0Fast service adjustments on my frames.
- SLS LOct 17, 20251.0Understaffed! Horrible Service! Was on a “waitlist” to be helped, already had the glasses picked out would have most likely spent $800 on my prescription, was waiting for an hour, no-one came to update or even cared so I left!
- CBCarol BrenenstahlOct 15, 20255.0Everyone was very helpful and nice. Sue was great at explaining & showing me everything i needed to know. Kevin was so helpful to give me great advice on which glasses would look nice on me.
- SWSusan WSep 29, 20255.0Kevin and Dr. Kuo are excellent in this Del Amo location. Dr Kuo provides a thorough exam and asked detailed questions. I have been going to her for years and highly recommend her. Kevin, who works on the other side of LensCrafters in eyeglasses, is extremely knowledge and helped me pick out the right glasses for progressive lenses. He is patient and also thorough. In fact, my husband also had a new pair of glasses made at LensCrafters recently, and Kevin adjusted them skillfully. The first time my husband had them adjusted they weren’t fitting properly. Kevin fixed this problem by angling the lenses, brought in the side arms to fit properly. Kevin resolved the glare issue so when my husband wears them it has disappeared . Thank you Kevin !!!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the store hours for LensCrafters in Torrance?
LensCrafters is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 7:00 PM.
Can I pick up my eyeglasses in-store at LensCrafters?
Yes, LensCrafters offers in-store pickup services for your convenience.
What payment methods are accepted at LensCrafters?
Payment options include American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters provide contact lens fittings?
Yes, LensCrafters provides contact lens fittings and evaluations, which require an additional fee beyond the comprehensive eye exam.
Where is LensCrafters located in Torrance, and what mall is it near?
LensCrafters is located at 21540 Hawthorn Blvd #539 in Torrance, CA, inside the Del Amo Fashion Center.
What nearby shopping options are available around LensCrafters at Del Amo Fashion Center?
Nearby shopping includes Nordstrom Del Amo Fashion Center, Nike Del Amo, American Eagle, Brooks Brothers, and Coach, making it convenient to browse fashion and accessories before or after your eye care visit.
Are there places to eat near LensCrafters at Del Amo Fashion Center?
Yes, nearby dining options include Bazille, Lemonade Restaurant, Marketplace Cafe, Nordstrom Ebar Artisan Coffee, and Starbucks, perfect for grabbing a meal or coffee during your visit.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam appointment online through LensCrafters' appointment link: https://examappointments.com/eeca/SearchExam?Office.number=0177