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LensCrafters

4.6
(344 reviews)

Business Details

518 N Moorpark Rd, Thousand Oaks, CA
91360-3703, United States
(805) 373-0599

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
518 N Moorpark Rd, Thousand Oaks, CA
91360-3703, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:00 AM - 5:00 PM

Reviews

4.6
344 reviews
5 stars
296
4 stars
9
3 stars
5
2 stars
2
1 star
32
  • AB
    Andrew Basile
    Mar 29, 2026
    1.0
    I have never been so disappointed in lens crafters. This store has been over 80 degrees multiple times I have gone in. Corporate has done nothing to solve this problem and it not only affects my experience as a customer but I can see the employees struggling to be there all day in that heat. They have not had AC for almost a year now and I am going to have to drive further to go to another location, especially as it heats up for the summer!
  • RD
    R. Dirks
    Mar 28, 2026
    5.0
    Eric was superb. The ultimate professional. Extremely helpful is selecting frames, and answered all questions. Have been using LensCrafters for many years.
  • CM
    Chaunteé M.
    Mar 20, 2026
    5.0
    I have been to this store many times. This store has the best frame selection. It is always busy at this store, but As soon as you walk in, you are greeted immediately. And when it’s your turn, they truly take the time to give you the one on one attention you deserve. The store manager, Janel is the main reason I keep returning. She’s very funny, and she makes the experience very memorable. I look forward to getting my glasses here every year with her. She treats me like family! Thank you all For the incredible customer service.
  • HW
    Harleigh Wilder
    Mar 19, 2026
    1.0
    I never make reviews, but this place needs to do better. I called to make an appointment on a Tuesday and the lady over the phone said they had availability Thursday. The first question I asked was if they were in network with my insurance, which was confirmed that they are. I made the appointment, gave them the info for my insurance and she said if I had any issues they would give me a call. Thursday rolls around, luckily I didn’t have to take time off to make the appointment, I get to the appointment and she said they couldn’t find my insurance. Okay…who was going to call me? The lady at the front desk said someone left a message, however I have no missed calls or voicemails from them. I gave my insurance information again and she was able to find me, but that I wasn’t eligible AND that their office is out of network with my insurance. Okay, so I confirmed I was in network, which I wasn’t, never got a phone call to tell me, but they said they did. What a waste of time.
  • LS
    lee simowitz
    Mar 13, 2026
    5.0
    Brett at Lenscrafters in Thousand Oaks Ca. has taken of my eyeglass needs for many years. I know he will find the right frames at the best deal and make sure they fit properly. The store is beautifully remodeled and laid out

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters

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Certified April 12, 2026Yext Knowledge Graph
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