Thousand Oaks Family Optometry provider of Eyexam of CA

4.9
2984 reviews

About

OptometryEye Care Center
Thousand Oaks Family Optometry provider of Eyexam of CA is the local eye doctor to see for all of your eye care needs in Thousand Oaks, CA. As your local Thousand Oaks optometrist, Thousand Oaks Family Optometry provider of Eyexam of CA can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 518 N Moorpark Rd Thousand Oaks, CA 91360 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.

Details

  • Wheelchair accessible entranceAvailable

Location

Thousand Oaks Family Optometry provider of Eyexam of CA
518 N Moorpark Rd, Thousand Oaks, CA
91360, United States

Hours

Reviews

4.9
423 reviews
5 stars
395
4 stars
11
3 stars
5
2 stars
6
1 star
6

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Most customers praised the staff for being friendly, helpful, and professional, although some noted issues with specific team members.

Doctor Expertise

Doctors received high marks for their thoroughness, professionalism, and ability to explain procedures and results clearly.

Customer Service

While many reviews highlighted excellent customer service, there were complaints about rudeness and disorganization among some front desk staff.

Facility Conditions

The facility was generally described as clean and well-organized, but there were concerns about the air conditioning, especially during hot weather.

Overall Experience

Customers reported positive overall experiences, with many expressing a willingness to return and recommend the business to others.
  • PP
    Paul Philips
    Nov 11, 2025
    5.0
    Appointment scheduled and on time. Assistant completed “pre-tests” with efficiency and good humor. Quality dialog with Dr. -spent appropriate time discussing status and future alternatives….all in all a seamless experience!
  • KK
    Kelly Koerner
    Nov 10, 2025
    5.0
    I love Lens Crafters. They are super nice and efficient. Best eye exam and service I've had.
  • CS
    cindy sanchez
    Nov 8, 2025
    5.0
    I had such a great experience! The staff was extremely patient and took their time helping me find the right eyeglasses. They made sure everything fit perfectly and explained all my options clearly. I really appreciate their kindness and professionalism. I can't wait to receive my new glasses. THANK YOU SO MUCH to lenscrafters in Thousands Oaks.
  • JS
    Jeffrey Stratton
    Oct 31, 2025
    5.0
    The optometrist was very helpful in correcting my prescription. He was great at his job and explained everything in detail. I left felling cared about as a patient.
  • CW
    Chad Whitaker
    Oct 26, 2025
    4.0
    Dr Kaz and the first technician that performed the testing and retinal scan were fantastic and accommodating. Answered questions with patience and consideration. The tech which I cannot recall her name, who performed the contacts training, which I requested after not wearing for many years was atrocious. Attitude was horrible, you can tell it was an inconvenience for her to be there to answer any questions. My wife who was in the waiting area, seen her till her eyes and have an attitude when the doctor requested her to assist me. I was told to read the instructions at the base of a mirror and practice. After a couple minutes of fumbling with the first contact she walked off and didn’t return for about five minutes. She returns and states did you take them out and practice? I simply stated yes, because you’re obviously not interested in assisting. Overall, a great experience either way. Wore contacts all day, no issues. Removed at home with no issues. Skip the “training” if you want any reassurance or oversight and watch a YouTube video. Thank you Dr Kaz, and the other young lady that assisted. You were great. To the other lady, hopefully your customer service skills and demeanor changes before you cause these nice people’s reputation to be tarnished.

Frequently Asked Questions About Thousand Oaks Family Optometry provider of Eyexam of CA

Why should I get an eye exam?

An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.

What is involved in an eye exam?

An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.