Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
325 reviews
5 stars
282
4 stars
9
3 stars4
2 stars2
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Javier, Tatiana, and Holly.
Product Quality
Customers appreciated the variety and quality of glasses available, noting that they found stylish options that suited their needs.
Service Issues
Some reviews highlighted significant service failures, including poor communication and delays in order fulfillment, leading to frustration for certain customers.
Store Environment
The store was noted for being clean and spacious, although there were complaints about the lack of air conditioning during hot days.
Overall Experience
While many customers had positive experiences and expressed loyalty, a few reported negative interactions that impacted their perception of the store.
- LBLawrence BaumOct 28, 20255.0This Lens Crafters location always meets and exceeds. Their featured Dr., Dr Sarkis is outstanding. He is knowledgeable and patient. I have been going to Dr. Sarkis for years as well as my wife and children. You can not do better for yourself and your family than Dr Sarkis and this LensCrafters location.
- LDLes DorfmanOct 26, 20255.0Great service and selection as always.. Been a lifetime customer Holly was outstanding!
- JGJason GorensteinOct 25, 20255.0Omar was great I needed my glasses adjusted and cleaned. He helped me out while I was with my daughter. I feel very appreciative!
- APAimie PayetteOct 14, 20255.0Very helpful staff.
- JBJulie BarrySep 19, 20252.0Absolute incompetence! Pick up order for lens after we were called. Showed up to get glasses fixed. Then, asked to wait for call in hour and half bc they infection weren't ready. Waited for call that never happened. Called to inquire and was told " it's been a day" . Showed up before close ( 2 hrs later) Guy couldn't find them and then was told " a family emergency" happened to the guy who was supposed to cut them. No communication on their part during our 2 hr wait. Can't see without glasses. So unprofessional!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
Designer brands available include Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and others. All prescriptions are welcomed.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Apple Pay, Android Pay, cash, check, Discover, Mastercard, and Visa.
What are the operating hours for LensCrafters in Thousand Oaks?
LensCrafters is open Monday through Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 5:00 PM.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an appointment online through the provided link or by calling the store directly at +1 805-373-0599.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup for your convenience.
What nearby dining options are available when visiting LensCrafters?
Nearby dining options include La Poblana Mexican Grill, Bandits' Grill & Bar, Angry Chickz, and Jack in the Box, giving customers a variety of choices before or after their eye care appointment.
Which nearby health and wellness businesses can I visit around LensCrafters?
Near LensCrafters, you can visit Allure Medical Aesthetics, SoulSpring Oasis health spa, The Healthy Place smoothie juice bar, and Infinity Pelvic Health for physical therapy services.
Are there any nearby transit or travel services close to LensCrafters?
Yes, Enterprise Rent-A-Car is nearby, providing easy rental car options for customers traveling to or from LensCrafters.