Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
140 reviews
5 stars
136
4 stars1
3 stars0
2 stars0
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being friendly, helpful, and attentive, with many customers highlighting specific employees for their exceptional service.
Professionalism
Customers noted the professionalism and thoroughness of the optometrists and staff, particularly in addressing concerns and providing clear explanations.
Product Selection
The store offers a wide variety of attractive eyewear options, which customers appreciated when selecting their glasses.
Overall Experience
Many reviews reflected a positive overall experience, with customers expressing satisfaction and a willingness to return for future services.
Issues with Service
A few customers reported issues with service, including delays in lens production and unsatisfactory responses from management during complaints.
- AWanthony & yady White3 days ago5.0⭐⭐⭐⭐⭐ I had an excellent experience at Macy’s LensCrafters with Marvin and Prician. From the moment I walked in, they were friendly, attentive, and genuinely interested in helping me find the best pair of glasses. Marvin took the time to understand my needs, asked thoughtful questions, and offered clear, patient guidance on frame style, lens options, and coatings. Prician did a fantastic job explaining the different lens technologies and helping me compare pricing and insurance coverage. Thank you Both.
- BBBailey BennettDec 31, 20255.0Fantastic experience with your whole team everytime! Meigh(Mia) helped me so much this last time and I'm confident I got the best glasses at the best price!
- LYLeslie YanezDec 20, 20255.0I want to thank Ashlee and her team member Who helped on Saturday 12/20/25 at 2:50 pm they both helped in finding my order. My original pick up order was at the Lenscrafter store in the mall, but they sent me to the Macy’s location in case it was in that area. They was wrong it was there they just didn’t look right thanks to Ashlee was able to track my order where it was located and helped me way better than the actual store in the mall. Will definitely go to this location in the Macy’s LensCrafters store instead they actually took their time and Looked thoroughly even though I wasn’t there in that location. Their customer service was phenomenal . I will refer to my friends and family as well thank you so much for the help you helped Christmas happen. 🙏🏻🙏🏻🙏🏻🙏🏻
- ZEZoe ElliottDec 12, 20255.0Hey!!! This is the smoothest and easiest visit I’ve had with any eye doctor. Dr.Linda made me feel very comfortable and did an amazing job! The other girls working there are so kind, I wish I could name them all but I did talk to Cecilia! She is wonderful, made great conversation, and helped me with pricing so I could get something in my price range :)
- RJRene Delgadillo Jr.Dec 9, 20255.0I had an amazing experience at LensCrafters inside Macy’s. The entire staff is extremely customer-friendly and truly goes out of their way to make every patient feel cared for. The doctor provided everything I needed, explained the process clearly, and made sure all my concerns were addressed. They were incredibly kind, professional, and welcoming. You can really tell that everyone here goes above and beyond to make sure their patients are happy and satisfied. I highly recommend LensCrafters at Macy’s for anyone looking for excellent service and a team that genuinely cares. Meah was absolutely fantastic!
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Macy's offer?
LensCrafters at Macy's offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans are accepted at LensCrafters at Macy's?
Most vision insurance plans are accepted including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others. All prescriptions are welcome.
What designer eyewear brands can I find at LensCrafters at Macy's?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Oakley, Ray-Ban, Michael Kors, Ralph Lauren, Tory Burch, and more.
Does LensCrafters at Macy's offer contact lens exams?
Yes, LensCrafters provides contact lens exams which include detailed eye measurements to determine the right contact lenses. There is an additional fee for the contact lens fitting and evaluation.
What are the store hours for LensCrafters at Macy's in Temecula?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 8:00 PM.
Is LensCrafters at Macy's wheelchair accessible?
Yes, LensCrafters at Macy's has a wheelchair accessible entrance for customer convenience.
Can I pick up my eyewear in-store at LensCrafters at Macy's?
Yes, LensCrafters at Macy's offers in-store pickup services for eyewear and orders.
What nearby stores can I visit when shopping at LensCrafters at Macy's?
Nearby stores include Macy's, Sunglass Hut at Macy's, Urban Customs, American Eagle Outfitters, and Lane Bryant, providing a variety of shopping options during your visit.
Are there beauty and spa services near LensCrafters at Macy's?
Yes, nearby you can find Benefit Cosmetics BrowBar, M.A.C, and Trevi Day Spa where you can enjoy beauty treatments and cosmetic services.
Where can I eat near LensCrafters at Macy's after my eye exam?
The Cheesecake Factory is nearby where you can enjoy a meal after your visit to LensCrafters.