Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
137 reviews
5 stars
120
4 stars
4
3 stars
3
2 stars
3
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their exceptional service.
Product Selection
The store offers a wide variety of stylish and affordable frames, which customers appreciated, making it easy for them to find what they were looking for.
Mixed Experiences
While many reviews were positive, some customers reported issues with order accuracy and customer service, particularly in specific instances.
Eye Exam Quality
Customers found the eye exams to be professional and thorough, with positive feedback on the optometrists.
Store Environment
The store atmosphere was described as welcoming and comfortable, contributing to a pleasant shopping experience.
- MGMary Granville1 day ago5.0The customer service I received at Warby Parker, Studio City, from Elizabeth was STELLAR. She was kind, patient. As this was my first prescription, the information she provided was not only much needed, but very clear & she answered every question I had with grace. Perhaps the most profound moment occurred when I shared I was replacing the lens in the glasses I purchased for my sister who died tragically, Elizabeth asked her name & gave me a hug. Her gesture reminded me that there are people in this world who care about others, even strangers & customers.
- NSNedda Soltani6 days ago5.0Came in to fix a pair that had a scratch and both staff were friendly and easy to work with to sort the issue and also share a price deal to get another pair. Overall, a great experience.
- ASAlyse SilvermanNov 14, 20255.0Wow! One of the best experiences purchasing a personal item. Every staff member treated me with respect; no questions asked, gave me perfect solutions to all my concerns and issues after returning there to correct some things (not their fault).
- CPCristy PreciadoOct 22, 20251.0I went in to order yesterday and it felt rushed. The employee was very monotone and didn’t ask me for my correct information turns out she ordered me the wrong color glasses even after she said they were in stock online. She also didn’t verify my information and she submitted the order in an old account which I no longer have access to. I just had to call customer service to cancel it because that was the only style I wanted and I’ve been waiting all year for it and she gave me false hope that they had it but turns out they don’t.. I always order from WP so this is very disappointing.
- LDLindsey DuarteOct 19, 20255.0I walked into Warby Parker today looking for new sunglass frames and I was helped by Maddy. She was extremely helpful and she even offered to clean my current prescription glasses. She noticed how scratched they were and I told her I recently got them but l dropped them and they got pretty scratched. She asked if it had been over six months since I last purchased them and I told her I wasn't sure she went online and checked for me and it turned out it hadn't been 6 months. I had no idea there was a warranty, I got my frames replaced and that made me so happy. So grateful to be a long time customer of such a great establishment, also very excited to get my new sunglasses. Thanks Maddy & Warby Parker! 💚
Frequently Asked Questions About Warby Parker Studio City
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What products and services does Warby Parker Studio City offer?
Warby Parker Studio City offers prescription glasses starting at $95, sunglasses, progressives, contact lenses, and eye exams with assistance from advisors and optometrists.
What are the store hours of Warby Parker Studio City?
The store is open daily from 10:00 AM to 7:00 PM.
Do I need an appointment to visit for an eye exam?
Yes, appointments are required for eye exams. You can book online through their appointment page.
What should I bring for my visit?
You only need your eyes to browse and try frames. For prescription purchases, bring a digital or physical copy of your current prescription and your FSA or HSA card if applicable.
Does Warby Parker Studio City accept vision insurance?
They are in-network with several major insurance carriers and facilitate use of out-of-network benefits, though coverage may vary by plan and location.
Can I get adjustments and measurements at the store?
Yes, they provide optical measurements and complimentary frame adjustments for life with optician services available for tuneups anytime.
What is the return policy for eyewear and contacts?
They offer a 30-day hassle-free return or exchange policy on eyewear and accessories and accept contact lens returns within 30 days if unopened in original packaging.
Are gift cards available at Warby Parker Studio City?
Physical and e-gift cards are available for purchase both online and in stores.
What nearby places can I visit before or after my Warby Parker appointment?
Nearby places include Big Sugar Bakeshop for desserts, Salt & Straw for ice cream, and Pret A Manger for coffee and sandwiches—great spots to relax before or after your visit.
Are there local salons or spas near Warby Parker Studio City for some pampering?
Yes, you can visit Salon Red, Larisa Love Salon, The Beauty Box, or Smooth Skin Lounge nearby for hair, beauty, and skincare services.
How can nearby shops like Nandog Pet Gear or Reebok complement my visit to Warby Parker Studio City?
After picking up eyewear, you can shop for pet supplies at Nandog Pet Gear or sportswear at Reebok, making your outing more convenient and enjoyable.