Miracle-Ear Hearing Aid Center

Reviews

• LG

  Lynne Gose

  Oct 11, 2023
  5.0
  I want to commend all of the people who helped me select hearing aides at Soquel Miracle Ear Clinic, Soquel CA. I knew my hearing was declining significantly. I had Miracle ear hearing aides inherited from my mother and I tried them to see if they helped me. They did, even though not finely tuned to my hearing yet. But I quickly determined I wanted more updated aides with Bluetooth features for convenience of control. One day I went to Miracle Ear Soquel for help finding/replacing ear canal domes on my mother’s aids. Penny, the office manager, assisted me at no charge, and cleaned them also. She gave me tips for using them and info on newer models available. When I later received info on a promotional event which included a hearing test and evaluation, I signed up for that. Brian, the hearing specialist at Soquel office, gave me my hearing test, discussed the nature of my hearing loss and later programmed and fitted my new aids. To help me with a scheduling problem he even came in on his day off for my final fitting!!!! Brad, Consumer Education Manager, was part of the Seminar and discussed options, prices, discounts and various features for each Miracle ear model. By reviewing my particular life-style and needs he helped me select the best models for me. Fortunately, the promotional event gave me access to substantial discounts on the more advanced aids and an excellent trade-in value for my Mother’s aides, which will be used again through the Foundation program. Within about 5 days I was wearing my new aides!!!! All of these people were professional, knowledgeable and courteous. There was no pressure to buy miracle Ear products. I chose Miracle Ear for it’s excellent product features, after-care program and warranties. My new aids are a very comfortable and easy to manage. I wear them from when get up in the morning till I go to bed at night. They automatically adjust to my hearing environment, requiring no manual adjustment! I am exceedingly happy with them and I know I will continue to get first class help through the Soquel Clinic.
• AA

  aceddie

  Aug 20, 2023
  4.0
  I'd like to recommend the people and product here at Miracle Ear Soquel. I would disagree with the other reviews as I found Brian to be knowledgeable and courteous. Its a bare bones office by I think the support I was given and the free take home trial to be outstanding. On first visit I was given a complete hearing test to establish what decibel level and clarity issues i was experiencing. This is essential as the hearing products are technologically programmable to each individual's hearing problem. I tried the behind the ear model first but did not feel comfortable with it. Brian suggested the In the Ear mini hearing aid and offered to let me take it home for a three day trial period. Thanks for everything.
• JB

  Janet Buderus

  Jan 25, 2021
  5.0
  Dennis was very professional and courteous. Tested my hearing. Programed a pair of hearing aids. Incredible what a difference it made. I went from 56% to 88%. My only obstacle was the cost.
• CD

  Carrie Davis

  May 21, 2018
  5.0
  I am extremely satisfied with the with the service of Miracle Ear in Soquel. Out of pocket expense and admitting that I needed hearing aids prevented me from making the large purchase in the past. Miracle Ear had been advertising, which I heard good things about, so I made an appointment. What I found, was that my hearing had declined rapidly in three short years. Aron tested my ears, educated me on hearing loss and gave me OPTIONS for the best set of aids for my lifestyle. Two weeks later I am living a much better lifestyle. They are very comfortable to wear and not noticeable (very important). The technology makes for easy adjustment, hardly any, as they are made for my ears only. Emily delivered my aids with concise easy to follow instructions and I was on my way to life with ears again. Thank You Miracle Ear!!!
• PH

  Polly Hughes

  May 17, 2018
  5.0
  Knowledgeable and very helpful staff make my hearing better than the original equipment! Special programs for the hearing aids help customize them for different situations - from TV to restaurants to meetings to conferences to concerts. And the aids are so comfortable, I forget I have them in until I lie down on them at nights! Go see them. You won't be sorry!