Quest Diagnostics

Reviews

• CM

  carol martin

  Apr 2, 2026
  5.0
  Payton made my visit painless and pleasant.
• JT

  Jen T.

  Nov 9, 2025
  5.0
  convenient location, runs on time, and staff is really great - always kind, helpful, and experienced. I don't love getting my blood drawn but they make it not so bad. It's really the only place I will go for bloodwork.
• AB

  Anna B

  Jul 15, 2024
  5.0
  Best service I’ve received at a lab. Payton was so kind and friendly. She went above and beyond when my lab orders had expired. She confirmed my doctor and then called my doctor’s office and then my nurse’s line when the doctor didn’t answer. This was all done before I could have even thought to ask for this kind of help. (I had mentioned the nurse’s line as an offer of something I could call if the doctor didn’t answer). Then as I’m already blown away, she leaves a voicemail saying she was calling for labs and to call her back!! This was all done before I could have even thought to ask for this help.TBH I would have felt bad asking because this kind of help would have seemed unreasonable or too much to ask for based on all of my other lab experiences - I didn’t even know they could call my doctor! As I tried other lines my doctor called her back and I was able to get my labs done. I’ve been concerned the last several days about recurring symptoms and a disease flare so it was really important to me to be able to get my labs done and check in on things. I am just blown away by how Payton went above and beyond in this and am so thankful that I was able to get them done today. Thank you Payton!!
• EE

  E

  Jul 9, 2024
  3.0
  They need a receptionist. Quest has no front desk staff for check in and instead has a self-check kiosk. I had an issue that the staff was able to resolve immediately when I was able to find a human. I waited for 50 minutes because the kiosk that I had checked in with was overridden by a glitch with the website where I made the appointment. I finally went into the back and found a phlebotomist who fixed it right away and did my blood draws. The phlebotomy staff should not have to be interrupted by patients like me and asked to resolve administrative issues. The staff is great- just be aware that the electronic check in is problematic.
• KF

  Kristina Fieldsa

  Sep 30, 2020
  5.0
  Sonoma's Quest is the BEST! Look at that, it sounds so nice you wanna say it twice!! My labs requested fasting, & let's just be real. Fasting is something of a torture 😫. I arrived in the early morning on a Wednesday. There was no one in the waiting room. I checked in & was seen instantly. The gal was so sweet!! She took a nerve-wracking fasting situation & made it the easiest. She had me laughing so hard 🤣 my belly was hurting from laughing vs. hunger grumbles. 😆