Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
184 reviews
5 stars
165
4 stars1
3 stars2
2 stars
3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees like Nate, Maria, and Bronwyn.
Appointment Issues
Several reviews highlighted problems with appointment scheduling and wait times, including instances of appointments being canceled or customers being ignored.
Product Quality
Customers expressed satisfaction with the quality of glasses and lenses, noting a good selection of frames and effective assistance in choosing the right products.
Repair Services
Many customers appreciated the quick and free repair services offered for glasses, enhancing their overall experience.
Mixed Experiences
While many reviews were positive, there were some negative experiences reported, particularly regarding service quality and staff attitude in isolated incidents.
- PXPeter XaymountryNov 17, 20253.0I stopped by this Lens store to look at some frames I was interested in. I visited another location and tried the Oakley rafters frame which I loved but wanted to try it one more time before buying. I found parking easily in the plaza where this store is. I came close to the evening time and they were not busy at all. I was the only customer there that day. Abbey was the person helping me and let me shop in peace. I mostly checked out the Oakley frames area and found the rafter. Abbey was able to built up a quote for me and I was surprise with the overall price with the holiday deals. The customer service was great here but the value is on the higher end.
- PSPetunia SanchezNov 15, 20251.0I had an appointment on 11/14/25 at 5:30, when I got there, went to the front desk and waited for a few minutes, no one acknowledged me so I said to myself, they are busy. I started to see the frames to pick what I wanted after a few minutes I went back to the front desk and waited again and again I said they are busy I'll take a seat, I waited until 5:30 and walked out. I don't know if they take walk-ins or they were overbooked. I will schedule an appointment somewhere else where they accept my insurance.
- TRTali RehcnitzNov 7, 20255.0Dr.Cohen is absolutely amazing ,it’s always a pleasure ! The staff Maria Caitlin and Tyler are professional always kind and helpful. You guys are amazing !
- NDNate DOct 24, 20251.0Terrible service. My grandmother had a 10:20 appointment. We arrived at 10:20 and were ignored by staff. 2 other customers were greeted when they walked in while she sat at the front desk for 15 minutes. When her existence was finally acknowledged she as told that her appointment was at 10:20 so they'll try to squeeze her in. Ignoring customers for a 1/4 of an hour and then acting like they were late when checking them in is unacceptable. Staff your store properly
- JDJoe DevassyOct 21, 20255.0My daughter needed prescription glasses and the staff were knowledgeable with helping her pick out frames to fit her face shape and made the whole process enjoyable. Nate was really helpful and kind with picking out which lens features were best to fit her needs. I highly recommend coming to this Simi Valley Lens Crafters for amazing customer service.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams does LensCrafters offer?
LensCrafters provides comprehensive eye exams using the latest vision technology to assess both vision and eye health.
Which vision insurance plans does LensCrafters accept?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
What designer eyewear brands can I find at LensCrafters in Simi Valley?
You can find brands like Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, Coach, and more.
Are prescription wearable technologies available at this LensCrafters location?
Yes, LensCrafters offers prescription wearable technology from brands like Ray-Ban Meta, Oakley Meta, and Nuance Audio.
What are the store hours for LensCrafters in Simi Valley?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM and on Sunday from 10:00 AM to 7:00 PM.
Does LensCrafters provide in-store pickup services?
Yes, LensCrafters offers in-store pickup for products purchased.
Which nearby shopping center is LensCrafters located in?
LensCrafters is located in the Simi Valley Town Center, providing easy access to many other stores and services.
Are there any popular dining options near LensCrafters in Simi Valley?
Yes, nearby dining options include Larsen's Grill, a steakhouse, and Huarache Xpress Authentic Mexican Grill in the food court.
What entertainment options are near LensCrafters that customers can enjoy before or after their visit?
Customers can visit the Studio Movie Grill cinema or Rockin' Kids Play Center for family-friendly fun nearby.
How can the nearby Simi Valley Optometry provider of Eyexam of CA help LensCrafters customers?
This nearby optometry provider offers additional eye care services, which may complement LensCrafters' optical products and exams for customers needing comprehensive vision care.