Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
203 reviews
5 stars
198
4 stars2
3 stars0
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly highlighting individuals like Daryoush, Nelly, and Abbey for their exceptional service.
Quick Repairs
Many reviews noted the quick and efficient repair services provided, often completed at no charge, which contributed to a positive customer experience.
Knowledgeable Staff
Customers appreciated the staff's expertise and willingness to provide honest advice, particularly regarding eyewear adjustments and selections.
Management Concerns
Some customers expressed disappointment regarding the lack of optometrists at the location, affecting their ability to receive eye exams and continuity of care.
- MHMichele Monaco HetrickDec 22, 20255.0Don is fantastic- super helpful and very friendly! Highly recommend him for your glasses needs! Thank you Don 🙏
- MSMichael SimsonNov 14, 20255.0After a running faceplant takedown by my large dog, I needed my non-LensCrafters glasses adjusted, cleaned and re-aligned. Before addressing the repair however, she sincerely asked how I was doing since I still had a large bandage on my scalp and a black eye. After assuring her I was fine, she then did an excellent job fully repairing my glasses and fitting them to my Halloween-mask-like face. Thank you Abbey and LensCrafters!
- CDCetin DikNov 1, 20255.0Awesome service by Abbey who was super helpful showing us all the options! Very cool offering and well priced!
- EFEric FigeacNov 1, 20255.0Great service. Abigail did a great job with my glasses. I would definitely recommend visiting this location. There was not a long wait and everyone was friendly. I will be back with more business
- AWAri WassermanOct 20, 20255.0They were amazing. I walked up to them. I had a pair of glasses of mine that were brought know we’re broken that my dog stepped on and they said give me 1520 minutes I fixed they fixed it and didn’t charge me anything they would do you call it the amazing customer service they they just told me to give them a Google review on here so I wanna give them a glowing review. They’re amazing.
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Macy's offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer brand eyewear.
Can I use my vision insurance at LensCrafters at Macy's?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are LensCrafters at Macy's store hours?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 8:00 PM.
Where is LensCrafters at Macy's located?
It is located inside Macy's at 14000 Riverside Dr, Sherman Oaks, CA 91423, within the Westfield Fashion Center.
Does LensCrafters at Macy's offer in-store pickup?
Yes, LensCrafters offers in-store pickup services for your convenience.
What designer eyewear brands are available at LensCrafters at Macy's?
Brands include Prada, Burberry, Versace, Dolce & Gabbana, Oakley, Ray-Ban, Michael Kors, Ralph Lauren, Tiffany & Co., and more.
How can I schedule an eye exam at LensCrafters at Macy's?
You can schedule an eye exam online via the link: https://examappointments.com/eeca/SearchExam?Office.number=3307.
What nearby dining options are available around LensCrafters at Macy's?
Nearby dining options include Subway, Sweetgreen (vegan restaurant), and Bibigo (Korean restaurant), perfect for a meal before or after your visit.
Are there any nearby beauty and cosmetic stores near LensCrafters at Macy's?
Yes, nearby beauty and cosmetic stores include CHANEL Fragrance & Beaute at Macy's, Benefit Cosmetics BrowBar Beauty Counter, Bluemercury, and Victoria Borna My Stylist Macy's.
What nearby stores can I visit for clothing and fashion after my eye exam at LensCrafters?
You can visit nearby stores such as BCBGeneration at Macy's, Ann Taylor, Finish Line, JD Sports, Naartjie Custom Kids, and Janie and Jack for fashion and clothing needs.