Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
216 reviews
5 stars
190
4 stars
4
3 stars1
2 stars
4
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received high praise for their friendliness, professionalism, and helpfulness, with many customers highlighting specific employees like Cesar, Gina, and Alex for their exceptional service.
Efficiency
Customers noted the quick and efficient service, with many experiences described as smooth and hassle-free, particularly regarding eye exams and glasses repairs.
Product Knowledge
The staff demonstrated strong product knowledge, helping customers select appropriate frames and lenses, and providing clear explanations about options and pricing.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding prescription issues and customer service at specific times, indicating inconsistency in service quality.
- EZEldar Zhanybaev1 day ago1.0they damaged my lens by trying to pull it out from my glasses, then didn’t took the responsibility to cover it
- SDSky Dream5 days ago1.0I just moved here from San Diego and lost all my contacts in the process. I figured since I had gotten an eye exam within the last 2 weeks at a different LensCrafters location, they’d be able to help me by giving me a few trial contact lenses while I was waiting to receive my contact lens order. I walked in to explain my situation and the female employee at the front counter told me they would not be able to help me. She offered no explanation as to why, she simply turned me away without hesitation. I ended up having to drive to another LensCrafters location where I was promptly helped and given some trial contact lenses. Overall I found her demeanor and tone to be dismissive and callous. I would never come back here.
- RZRoksana ZeinapurDec 31, 20252.0Even with an appointment, the wait is ridiculous. Save yourself an hour of waiting around and just go to the eye doctor and get your prescription there instead of this store. Or try Warby Parker, also much faster and more efficient service
- JLJacob LagerDec 20, 20255.0Tremendous service all around! The doctor and technicians were fast, efficient and pleasant. Afterwards, the sales staff (especially Caroline!) Got me out of there with exactly the type of new glasses I needed. Highest recommendation. Easy and professional Operation. Prices are fair and communication with insurance was easy as well.
- SVShirley VallDec 9, 20255.0I have been coming here for many years (7 plus). I lost count at this point. The staff is always great. Today, Gina helped me and she was just wonderful. Super helpful, patient and friendly. Would recommend them 100%. Will definitely be back.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters in Sherman Oaks?
You can find designer brands such as Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, and Vogue at this location.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health. All prescriptions are welcome.
What are the operating hours of LensCrafters at 14006 Riverside Dr in Sherman Oaks?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
How can I schedule an eye exam appointment at this LensCrafters location?
You can schedule an appointment online via their reservation URL: https://examappointments.com/eeca/SearchExam?Office.number=0501&cid=yext_gmb_lc_0501
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is LensCrafters accessible for wheelchair users?
Yes, this LensCrafters location has a wheelchair accessible entrance.
What nearby shopping options are available near LensCrafters at Fashion Square?
Nearby shopping options include Ann Taylor for clothing, Shoe Doctor for shoe repair and shopping, Finish Line and Foot Locker for sportswear and shoes, JD Sports, JINS eyewear store, J.Jill women's clothing and fashion accessories, Zumiez for shoes and clothing, and Miniso for gifts.
Are there any beauty and wellness services near LensCrafters to visit before or after your appointment?
Yes, nearby beauty and wellness options include Chez Salon, Victoria Borna My Stylist Macy's, Bluemercury beauty salon and makeup artist, Little Stars Hair Salon 4 Kids, and Healing Hands massage therapy.
What nearby dining options can I explore near LensCrafters?
You can enjoy dining at Sweetgreen, a vegan restaurant, or try Korean cuisine at Bibigo, both located near LensCrafters in Sherman Oaks Fashion Square.