Help & Care, LLC is a locally-owned and operated, premier home care agency dedicated to serving seniors and others in need throughout Santa Clara and San Mateo Counties. Providing a wide range of in-home, non-medical care services, Help & Care, LLC is passionate about ensuring a better quality of life for clients and their families through dependable and affordable care. Their mission is to enrich lives with a personal touch.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.