Vons Pharmacy

Reviews

• CE

  C Eng

  Aug 17, 2025
  1.0
  No customer service at all.website says today pharmacy lunch is from 12 to 1 pm so I get ther bfore 1pm thinking they gonna open the pharmacy employee just looks at me and closes the closure to pharmacy .he doesn't say hi how r u r u here to pik up nothing .so wen he walking out pharmacy consult door area i asked is he coming bak soon .he says no im not my lunch from 1 to 2 .I asked y online says 12 to 1 and he says cause it's the weekend my lunch now .that's not wat says online and u didn't even acknowledgement me bfore 1 bfore u closed I was ther before 1 .i talked to store mgr or female that i was told was store mgr and she says nothing that helps .I'd still have to wait an hr after the employee ignored me bfore closing pharmacy .I left .all he needed to do was get my prescriptions that they been blowing up my phone to tell me about.ive changed from shopping at vons to somewhere else now time to change my prescriptions to somewhere else too.so after the horrid experience yesterday go to pik up my prescriptions today and the guy doesn't say anything at all to me no hi bye do u need consult ,nothing .but charges me and my insurance should cover it .im confused on wat charge is for .and no nothing still from pharmacy employee .u all really need train ur staff in wat customer service is .
• LM

  lora mason

  Jan 29, 2025
  3.0
  Been using Vons Pharmacy for years and never really had a bad experience until this morning. They advertised that they are open at 8am so I arrived at 8:10 am. Two employees were there and they totally ignored me. When one finally approached me, they both said that they needed at least an hour to get it ready and that I should not come till 11 am to pick up prescriptions because the mornings are so busy. No other customers were there. I felt like I was being punished for showing up early. Even though they were open for business.
• DH

  Debra Hickey

  Jun 6, 2022
  1.0
  Went to speak to the manager about a London broil I purchased there. The meat I purchased was BBQ and I had cut a piece from the meat. While eating that piece something was in the meat ( It was a metal sliver) I took the wrapping from vons back with the sliver of metal (that was in my mouth) and told the store manager what I had found and he stated that maybe it was something that I did. BE CAREFUL BUYING MEAT THERE . Vons doesn't stand behind there products or care about their customers.
• BB

  Barbara Blackwell

  Jan 27, 2019
  5.0
  Wow....I am surprised to see the harsh reviews. I've never had less than extraordinary service here! Pharmacist even worked with me to obtain a less expensive prescription when my doctor's original script was hundreds of dollars. He even told me about a free prescription discount plan (GoodRx) that's saved me a bundle every month. When I've needed something quick they have accommodated too! 4 years later 2023, still love this pharmacy
• BW

  Bev Willhelm

  Dec 18, 2018
  1.0
  We just moved to the area and went to this pharmacy for my sons medication. The tech was EXTREMELY rude - all because we asked her to apply a coupon code because our new medical insurance was not in effect yet. They would tell us a time to pick up our medicine ( multiple times) and it would still be out of stock when we tried to pick it up. Finally - after several days of hassles - we decided to switch to a different pharmacy. Of course Vons gave the other pharmacy trouble with the transfer. Nothing went smoothly and they just didn't care! These were just every day meds - can you imagine trying to deal with this when you're sick ?! Our health is way too important to put it in the hands of people who are incompetent and don't care ... and that's definitely the feeling we got from Vons Pharmacy in Santee.

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