Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
233 reviews
5 stars
190
4 stars
8
3 stars0
2 stars
6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff received high praise for being friendly, helpful, and professional, with many customers expressing gratitude for their assistance.
Expertise
Customers noted the staff's knowledge and ability to provide thorough explanations and solutions, particularly regarding prescriptions and adjustments.
Repair Services
Many reviews highlighted the quick and free repair services offered, with staff going above and beyond to fix glasses and sunglasses.
Mixed Experiences
While most feedback was positive, some customers reported negative experiences with management and issues related to service delays or insurance problems.
- CWConrad WheelerDec 4, 20255.0I had a very good experience with Lenscrafters Santa Rosa and the in house optometrist company (Dr. Courtney Ray Professional). Dr. Jasmine Nguyen was excellent. She took great care to give me the best correction possible, including an Rx for computer work. Personable and caring. I highly recommend. The Lenscrafters staff were knowedgeable and very helpful.
- TBTaylor BlechelDec 2, 20255.0One of the screws came out of a pair of my favorite sunglasses (from the Diff brand) and I brought them in here and asked if they could fix them and they found the perfect sized screw to replace it at no charge. So thankful I don’t have to throw these away!! Thank you the the gentleman who helped me. Much appreciated :)
- LSLeonel SantibanezNov 29, 20255.0Shayne was super awesome and helpful!!!
- BMBryan MAug 23, 20255.0The staff are amazing! Couldn't ask for better customer experience. Thank you Alan and Dr. Jasmine Nguyen
- LRLori RacklAug 13, 20255.0Dr. Jasmine Nguyen is wonderful. She's helping me work through some issues with my new multifocal contact lens prescription. I've been really impressed with her determination to get it right and her taking the time to explain things along the way. She seems to truly care about her patients/customers.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters provide?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters Santa Rosa?
You can find designer brands such as Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ralph Lauren, and many more at LensCrafters.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours for LensCrafters at Santa Rosa Plaza?
LensCrafters is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Can I schedule an eye exam appointment online with LensCrafters Santa Rosa?
Yes, you can schedule your eye exam appointment online through the provided booking link for LensCrafters.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, and Visa.
Is LensCrafters wheelchair accessible?
Yes, LensCrafters has a wheelchair accessible entrance for customer convenience.
What nearby stores can I visit after my appointment at LensCrafters in Santa Rosa Plaza?
Nearby stores include Fanzz for sportswear, Hollister Co. for clothing, and Best Buy Mobile Store for electronics, providing great shopping options to visit before or after your appointment.
Are there dining options near LensCrafters at Santa Rosa Plaza?
Yes, you can enjoy meals at nearby restaurants such as Himalayan Momo & Kebob, Panda Express, Gengis Khan (Mongolian cuisine), Sbarro, Subway, and Burger King.
Where can I find other optical providers near LensCrafters Santa Rosa?
Nearby optical providers include Professional Optometric Corporation, provider of Eyexam of CA, and Sears Optical, both within close proximity for alternative or additional eye care services.