UCLA Health Santa Monica Wilshire Immediate Care

Reviews

• EL

  Emily Loughran

  Nov 30, 2025
  5.0
  Very pleased to have this location available and have used it many times, especially on the weekend when I cannot get into see my regular physician. The doctors staffing this location are helpful and efficient. My only complaint is that the front desk seems completely unaware of HIPAA. Everyone who comes to be seen has to announce their medical situation to the entire waiting room as the front desk woman asks “why are you needing to be seen” I appreciate that it is a very small space so that it is impossible to have a private check in desk but perhaps ask people to write on a piece of paper their malady. Granted my daughters sinus infection is not top secret but still, this type of reception does not seem in keeping with medical privacy laws, customs and practices and this clinic could find a better work around!
• EP

  eriko p

  Nov 3, 2025
  5.0
  We walked in around 9am. and only waited 10 minutes to be seen! There is a mask dispenser that all patients were wearing inside the main waiting room. My husband had a chest cough. Dr Vance Washington, per my husband was super nice and thorough. He took his time to rule out other possibilities of infection or diseases and reviewed my husband's medical history. My husband was very pleased and impressed with this UCLA Immediate Care office. P.S. as a follow up to my husband's appointment Dr. Vance Washington emailed and asked how my husband was feeling the following day. That is true patient care! Thank you!
• TF

  Terry Fay

  Jan 4, 2025
  5.0
  If it wasn’t for this urgent care, I wouldn’t be alive. Went in thinking I had a UTI but they immediately knew that it was something more serious. They sent me for a CT immediately and it turned out. I had cancer. I can’t say enough good things about this place.
• MM

  Michelle Maravich

  May 25, 2020
  5.0
  We visited on Memorial Day and the experience was excellent. Professional competent fast and friendly. UCLA Medical is quality, consistent, value, etc. at every location. Even on a holiday, it was top notch.