UCLA Health Santa Monica Outpatient Imaging & Interventional Center

Reviews

• MK

  mary kallaher

  Dec 7, 2025
  5.0
  Easy efficient and never have been kept waiting.
• GS

  Greg Schroeder

  Sep 17, 2025
  5.0
  This place was great!! Holly is an incredible technician. She was patient and informative. Thanks Holly and UCLA
• AG

  Ananda Gupta

  Sep 1, 2023
  5.0
  Showed up without an appointment at 8:30am on a Friday before long weekend, for a shoulder x-ray (sports injury). The whole thing took 10 minutes. Everyone was polite and professional and I never had to say the same thing twice. Perfect mix of friendly chitchat and down-to-business "hold your arm like this". They got me out so fast that the parking people didn't even charge me.
• CP

  Christian Proctor

  Jun 24, 2023
  5.0
  Came 45 min early and since they had a cancellation before me they saw me right away. In and out in less than 15 min. Everyone was kind and professional. It kind of wild that people only leave bad reviews for this place ... Probably because people who have good experiences don't leave a review. Hopefully this review will start changing that trend.
• EK

  Elizabeth Krall

  Oct 27, 2022
  1.0
  After going to see my physician in the UCLA Santa Monica location, she sent me down to the first floor to get an X-ray. I am in a wheelchair and among other things have some bladder issues. I needed to use the bathroom. I sat in front of the door waiting for the person inside to leave. It took me about five minutes to realize they were not coming out. So I went into the X-ray office with a totally empty waiting area, to see if I needed a key or if they had a bathroom I could use before getting my X-Rays ordered by my doctor. This next part is my fault: before I left home, i had taken my wallet out of my bag to read the numbers off my insurance card for another appointment. Turns out I left my wallet on the bed so I did not have it. Back to the X-ray people. They told me I needed an ID or Insurance card before they would give me the bathroom key. I asked if that meant I could not get my X-ray that day. The answer was that "yes" I could get the x-ray as long as I had all the details right like date-of-birth, social security, number , address, etc.and the computer would confirm my account. "Well, can I use the bathroom before the X-ray?" No, because you don't have an ID. I offered my wedding and engagement rings for collateral, my entire bag, my hearing aids and /or my cell phone. I am in a wheelchair and about to wet my pants.They are willing to do the X-ray and make the money from that but not let me use the toilet because that would be against the rules. I don't get it. It just seems illogical, unnecessarily bureaucratic, and frankly, cruel. If they had said I can't get the x-ray because I don't have my ID, at least the rules would have made some kind of consistent sense. At one point, the gentleman at the desk went back and asked someone whom I am assuming was his supervisor, who also said no. We left. I will go to another imaging place. The one at UCLA Westwood is great.