JH
Jacob Hoffmann
1 day ago
I love StretchLab, but this location seems to have a problem with CRM. They have texted me under the wrong name, cancelled multiple appointments last minute, and had trouble booking multiple people at once. If you cancel on me at 9am for a 1pm appointment, I can’t just reschedule my workday, you’re cheating me out of hours of income which is more valuable than the appointment.
Bella was great!! So nice and informed. She really helped me to understand things going on in my body. She really knows the body It was really helpful. I’ll definitely go back an request her!
TJ
Tyler Jorgensen
3 days ago
I normally don’t write reviews, but I feel like this needs to be said.
I had a really frustrating experience with StretchLab that I think others should be aware of. What was presented as an introductory session ended up leading into a membership commitment that wasn’t clearly explained upfront. The sales process felt misleading, and once I realized what I had signed up for, it was extremely difficult to resolve.
I tried to dispute the charges and work it out directly, but got nowhere. I ended up being charged around $1,000 for services I didn’t fully understand I was committing to.
The actual stretching service itself may be fine, but the way memberships and billing are handled is something I would strongly caution people about. Make sure you fully understand what you’re agreeing to before signing anything.
Just sharing this so others don’t end up in the same situation.
SR
Sarah Rosenthal
Apr 5, 2026
I had severe neck pain and could barely turn my head. Zen was able to address the issue and I got so much relief from my session with her. Thank you!
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Deanna Muench
Mar 20, 2026
Sam was very good she listened to my needs and explained the process. I came in with a mild headache as I explained to Sam. (as I get migraines where I can't even leave my house) I wanted focus on my upper body. So even though everything was helpful in the long run I still wish she would've started head to toe. It is the only reason I gave her a 4 out of 5 stars. I already plan to see her again next week.