Warby Parker Santa Monica

Reviews

• JC

  Jonathan Campbell

  Mar 17, 2026
  5.0
  I got an eye exam and picked some frames (Bodie) here a couple weeks ago. When they arrived in the mail, I really struggled with the lenses (first time getting progressives) and the fit of the frames. This is maybe more a review of the company than the location (though the location is really nice and all the employees are attentive and friendly!)—Warby switched the lenses for me, then I went back to the Montana store and they adjusted the frames. Very easy, I was greeted immediately and asked what I needed when I entered the store. However, in the end, they were just not the right frames for me, fit-wise, even with the adjustment (my head’s just too dang big for the frames I picked). Warby (the company) was super responsive and is letting me return them/get a refund with no issues whatsoever. I will go back to Montana and try again with different frames because it has all been a really good experience (even though I picked the wrong glasses—so hard to get it right)!
• LS

  Lilly Sarver

  Mar 17, 2026
  5.0
  The sales associates were so friendly and helpful. They greeted us, assisted us happily and made it so easy to place an order.
• MK

  Michelle Kelly

  Mar 7, 2026
  5.0
  Great experience! Fast and efficient. Staff was so friendly
• KK

  Kerry Kletter

  Feb 26, 2026
  5.0
  Great selection of glasses, exceptional customer service. If you’re like me and don’t know what looks good on you, find the lovely young woman who works there named Emily. She is so good at knowing what works best on a person’s face! I appreciated her help so much. Everyone else who works there was also warm, friendly and helpful. A+ experience.
• DG

  David Gielicz

  Feb 25, 2026
  5.0
  It was my first time in a Warby Parker store and it will not be the last. I was pleasantly surprised by the personal attention and friendliness of the staff. There were plenty of stylish frames to choose from, and a knowledgeable staff to help guide that difficult (for me) decision.