Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
691 reviews
5 stars
631
4 stars7
3 stars2
2 stars2
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, friendliness, and professionalism, particularly highlighting individuals like Jose, Arely, and Dmitri.
Repair Efficiency
Numerous reviews noted the quick and efficient service for glasses repairs, with many customers receiving repairs free of charge.
Mixed Experiences
While many had positive experiences, some customers reported issues with transparency regarding fees and scheduling, leading to frustration.
Overall Satisfaction
Overall, the majority of reviews reflected a high level of satisfaction with the service provided at this location.
- DDDiana Deeb6 days ago1.0I pre-scheduled a contact lens fitting and was told it would be $55 prior to coming. Then during my visit, after they performed the fitting and after they already ran my insurance they then decided to tell me that because I performed my original eye exam at a different Lens Crafters, then I’ll have to pay full price of $80. It was a big waste of time and money, because I would have never come to this location if I was provided with accurate info before scheduling and driving all the way over here.
- SCSabrina ChengJan 4, 20265.0Wow! How refreshing to get friendly, free and quick service in downtown Santa Monica! Frank graciously popped my right lens back into my silhouette eyeglass frame while Angie provided excellent phone service. Hubby said it was nice to be helped free of charge unlike other optometry offices we’d encountered In the past.
- MWMaxi WitrakJan 2, 20265.0Really lovely customer service, came in without an appointment and they helped me replace the lenses on old Ray Bans that had cracked and I couldn't successfully disassemble myself. Thank you!
- CHCatherine Albina HinrichsenJan 2, 20265.0Amazing service. My husband purchased prescription glasses that needed a little tweak and they fixed it right then and there. Two thumbs up!
- LMLuann MorrisDec 22, 20255.0Stopped in to have a quick repair on my glasses. Ian, was incredibly helpful, took care of the fix and sent me on my merry way. Thank you again Ian!!!!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Santa Monica offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including Prada, Burberry, and Ray-Ban Meta. They also provide prescription wearable technology and accept most vision insurance plans.
What are the operating hours of LensCrafters at 321 Wilshire Blvd?
LensCrafters is open Monday through Friday from 9:00 AM to 6:30 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 4:00 PM.
How can I schedule an eye exam at LensCrafters Santa Monica?
You can schedule your eye exam online through their appointment link: https://examappointments.com/eeca/SearchExam?Office.number=0074.
What payment methods are accepted at LensCrafters in Santa Monica?
They accept various payment options including American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
Is there wheelchair accessible entrance at the LensCrafters on Wilshire Blvd?
Yes, this location has a wheelchair accessible entrance for customer convenience.
What nearby optometry providers are available around LensCrafters Santa Monica?
Nearby optometry providers include Santa Monica Eyes, Eyexam of California Santa Monica, and Dr. Kristen Kaneko Optometry, offering additional eye care and eyewear services.
What nearby amenities can I visit before or after my appointment at LensCrafters?
You can visit nearby places such as Maru Sushi and Ramen for Asian cuisine, The Gables restaurant, or enjoy an art show at GGalleryLA, all within close proximity to LensCrafters.
Are there any wellness or spa services close to LensCrafters Santa Monica?
Yes, nearby wellness and spa options include Cha Spa, Dr. Kristen Kaneko Optometry offering wellness programs, and Start Up Wellness for holistic care.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, and if you wear prescription lenses, please bring your eyeglasses, sunglasses, and contact lenses. Also, bring any questions you may have for your optometrist.