Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
676 reviews
5 stars
618
4 stars7
3 stars2
2 stars2
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Jose, Daniel, and Dmitry for their outstanding service.
Quick Repairs
Numerous reviews highlighted the efficiency of the repair services, with many customers receiving quick fixes for their glasses and sunglasses, often at no charge.
Mixed Experiences
While many customers had positive experiences, some reported issues with scheduling, transparency regarding fees, and customer service, indicating inconsistency in service quality.
Welcoming Atmosphere
Customers frequently noted the welcoming and supportive environment of the store, contributing to a positive overall experience.
Expertise and Knowledge
Several reviews mentioned the staff's knowledge and ability to assist with frame and lens selection, enhancing the customer experience.
- AVAlejandra VelazquezNov 14, 20255.0I tried to fix my sons glasses without success. I went in your store and I was greated by some fantastic staff specially Jose he fixed my sons glasses without hesitation and I can’t say it enough. He was fantastic!!
- AEAmina EdwardsNov 3, 20255.0I had an incredible experience at LensCrafters thanks to Arely! She went above and beyond to make sure I was completely taken care of. From explaining my options clearly and making sure everything fit just right to making sure I left a satisfied customer. Arely’s patience and attention to detail were exceptional. Her professionalism and kindness made the entire process enjoyable and stress-free. If you visit this location, definitely ask for Arely. She’s an absolute sweetheart and a great example of outstanding customer service!
- MBMaurane BenjaminOct 28, 20255.0Danny saved me! I lost my contact in the middle of the day and had to come in to find new contacts and he had the last pair and gave me for free to help me in the middle of work! Amazing team
- CHConor HediganOct 27, 20255.0Daniel helped repair my glasses quickly and professionally!
- CBCatherine BampokyOct 19, 20255.0I just wanted to say thank you to the staff at LensCrafters—especially Dimitri—for helping adjust two pairs of my glasses. They had been bothering me for a while, constantly sliding down my nose, which meant I had to readjust them every few seconds. It was really inconvenient since I can’t be without glasses. I stopped by on Sunday when there were only two staff members working, and they were super busy. Despite that, I only waited a few minutes before Dimitri helped me. He readjusted both my sunglasses and my everyday glasses, and now they fit perfectly! It might seem like a small thing, but not having to constantly adjust my glasses truly improves my quality of life. Thank you, Dimitri and the LensCrafters team!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Santa Monica offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including Prada, Burberry, and Ray-Ban Meta. They also provide prescription wearable technology and accept most vision insurance plans.
What are the operating hours of LensCrafters at 321 Wilshire Blvd?
LensCrafters is open Monday through Friday from 9:00 AM to 6:30 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 4:00 PM.
How can I schedule an eye exam at LensCrafters Santa Monica?
You can schedule your eye exam online through their appointment link: https://examappointments.com/eeca/SearchExam?Office.number=0074.
What payment methods are accepted at LensCrafters in Santa Monica?
They accept various payment options including American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
Is there wheelchair accessible entrance at the LensCrafters on Wilshire Blvd?
Yes, this location has a wheelchair accessible entrance for customer convenience.
What nearby optometry providers are available around LensCrafters Santa Monica?
Nearby optometry providers include Santa Monica Eyes, Eyexam of California Santa Monica, and Dr. Kristen Kaneko Optometry, offering additional eye care and eyewear services.
What nearby amenities can I visit before or after my appointment at LensCrafters?
You can visit nearby places such as Maru Sushi and Ramen for Asian cuisine, The Gables restaurant, or enjoy an art show at GGalleryLA, all within close proximity to LensCrafters.
Are there any wellness or spa services close to LensCrafters Santa Monica?
Yes, nearby wellness and spa options include Cha Spa, Dr. Kristen Kaneko Optometry offering wellness programs, and Start Up Wellness for holistic care.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, and if you wear prescription lenses, please bring your eyeglasses, sunglasses, and contact lenses. Also, bring any questions you may have for your optometrist.