Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
197 reviews
5 stars
176
4 stars
5
3 stars1
2 stars
3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of individuals like Isaac, Rhonda, and Sonia.
Eye Exam Experience
Customers reported thorough and professional eye exams, highlighting the expertise of the doctors, particularly Dr. Mewes.
Discount Issues
Some customers expressed disappointment regarding the handling of advertised discounts and promotions, feeling that they were not honored.
Timeliness and Communication
Several reviews noted issues with appointment scheduling and communication, including long wait times and lack of notification about order status.
Product Quality
Customers generally appreciated the quality of eyewear and the variety of options available, with many satisfied with their purchases.
- LALise Anne6 days ago1.0I do not recommend getting an eye exam here. I went here as they had the soonest opening that accepted my insurance (had next day availability) when I needed an ASAP exam as life got the best of me and I ran out of contacts. As I also needed an exam for a new prescription. I expressed the prescription I currently was wearing was no longer giving clear vision so it was clear changes were due. The changes that ended up being made lessened my prescription in one eye and I knew instantly that the prescription was wrong and I was seeing worse. My concerns were brushed off and I was told to give my eyes time to adjust to the new prescription. A prescription that didn’t work for me even in clinic and I made it clear of. Because my concerns were completely disregarded I chose to not simply re-express this after giving it time and go elsewhere to get my prescription determined by another doctor. I went into the appointment wearing a -3.75 in one eye (which again I expressed I was already not seeing clearly with) and left with -3.50 being what was prescribed. Upon being seen by the other doctor I was told that isn’t even what the machine put my estimated prescription at. I left the other clinic being able to see appropriately and the prescription in the eye referring to a -4.25. No wonder I was having clear vision issues with the prescription I was wearing initially let alone with the one that Dr.David wrote. Yes, they guarantee satisfaction and will re-evaluate if without whatever the guaranteed period is but I made it clear at the exam I was not seeing clearly and was not happy, things should have been adjusted at that time. I didn’t go back because I had no trust it would be fixed the second time when it was refused to be addressed the first time. He also tried pushing dailies on me knowing I’ve worn biweekly for 15 plus years and expressed no interest in changing let alone changing contact brand. It wasn’t until the significant price difference vs insurance coverage was called out that I was able to successfully get the script written in the biweekly ones I wear. Overall terrible exam experience and was left with unclear vision for a month while waiting to be seen elsewhere. Thankfully I choose to NOT get glasses in the prescription he wrote (also inaccurate per other appointment) and while I did fill the contacts script because I needed SOMETHING while I waited to be seen elsewhere I filled with 1800 contacts who has a guarantee if given a new prescription so I can exchange.
- JLJulian LoeraJan 6, 20265.0Everyone, was extremely polite, kind, friendly, and professional. Easy to make an appointment as well. My insurance wasn’t fully covered thru lens crafters, however they made every effort to accommodate me, turns out with their special it was cheaper than my insurance. Definitely would go back.
- LBLilly BlackJan 5, 20265.0I was seen by Dr. David Malouf, my first time. His recommendations and the Digital Optical Measurement was perfect! Thank you, Dr. Malouf!
- TKThomas L. KozoSep 20, 20255.0DMV DRIVER'S LICENSE RENEWAL I was turning 84 years old and was due for my driver's license renewal. I wanted to take the eye test with eyeglasses that had my latest prescription!! I turned to LENS CRAFTERS!! I just wanted to update my prescription. Instead I got a glaucoma test, a cornea scan, a retinal scan( without needing eye drops), a peripheral vision test and a consultation on my results with an opthalmologist(closed circuit TV), plus a new prescription for under $100. There was a separate charge for my new titanium eyeglasses. The whole experience was pleasant and Oh Yes, I PASSED MY DMV DRIVER'S TEST with LENS CRAFTERS GLASSES.
- CSCarlee SanSep 15, 20252.0I went specifically to LenCrafters store in Santa Maria because they offer a AAA discount for new lenses, listed at %25 off retail price. The manager (Rhonda) refused to honor the discount even though repeatedly i asked her to review the policy for the discount and speak to one of her higher ups. She responded saying she could give me a refund for my purchase or I could continue with my current order, those were my only options. She claims she could not make any more of a price reduction. Very disappointed by her conduct, especially as the manager, it is not about the money off for me it’s about the principle. If you advertise a 25% discount off lenses, honor that, don’t be a coward.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Santa Maria offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyeglasses and sunglasses brands including Prada, Burberry, and Versace.
Which vision insurance plans are accepted at LensCrafters in Santa Maria?
They accept most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
How can I schedule an eye exam at LensCrafters Santa Maria?
You can schedule an eye exam online via their appointment link: https://examappointments.com/eeca/SearchExam?Office.number=0491
What are the store hours for LensCrafters in Santa Maria Town Center?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters in Santa Maria offer in-store pickup and multiple payment options?
Yes, they offer in-store pickup and accept various payment methods including American Express, Apple Pay, cash, Visa, Mastercard, and more.
What premium eyewear technologies are available at LensCrafters Santa Maria?
They offer prescription wearable technology from brands like Ray-Ban Meta, Oakley Meta, and Nuance Audio.
Are there any popular shopping stores near LensCrafters in Santa Maria Town Center?
Yes, nearby shopping stores include Fashion Max, Trendsetter Fashions, and Spencer's, which offer clothing and fashion accessories.
Where can I find places to eat near LensCrafters in Santa Maria Town Center?
Nearby dining options include Combo Express (Chinese fast food), Sake Sushi, and Red Robin Gourmet Burgers for a variety of meal choices.
What family-friendly attractions are located near LensCrafters at Santa Maria Town Center?
You can visit Sky Zone Trampoline Park for fun activities or World 1-1 Games for video game and gift shopping near LensCrafters.
Is LensCrafters Santa Maria wheelchair accessible and what should I bring to my eye exam?
Yes, the store has wheelchair accessible entrances. For your eye exam, bring your vision and medical insurance information along with your current glasses or contact lenses.