Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker Valley Fair
2855 Stevens Creek Blvd., Santa Clara, CA
95050, United States
Hours
Reviews
4.9
137 reviews
5 stars
130
4 stars
4
3 stars0
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and accommodating staff, highlighting their helpfulness throughout the purchasing process.
Eye Exams
The eye exams were described as thorough and efficient, with doctors providing clear explanations and addressing patient concerns effectively.
Product Selection
The store offers a wide variety of stylish frames at reasonable prices, appealing to diverse customer preferences.
Store Experience
Customers appreciated the clean, welcoming environment and efficient service, making the overall shopping experience enjoyable.
Concerns with Timeliness
Some customers expressed dissatisfaction with delays in receiving their glasses, indicating a discrepancy between promised and actual delivery times.
- RBRick BarrientosNov 15, 20255.0Convenient, great service, fast
- CQCrystal QinOct 30, 20255.0I had a great experience visiting Dr. Tracy Nyugen yesterday. She is truly one of the best eye specialists I’ve ever seen—knowledgeable, patient, friendly, and she immediately put me at ease during the exam. What impressed me most was her clear communication and honest, thoughtful recommendations based on her expertise. I felt fully informed and confident in the care I received. Staff members are very welcoming. I highly recommend her to anyone looking for a thorough and trustworthy eye doctor.
- BSBALANCE Therapy ServicesOct 17, 20255.0Excellent customer service, friendly and caring staff
- MRMegha Rao ROct 5, 20255.0Dr. Tracy Nyugen is the best eye specialist I have met in decades! This was my second yearly glasses+contacts exam with her. As always, She was kind, knowledgeable and meticulous in her exam. She ran elaborate tests, explained results in detail with reference images and answered all of my questions. I struggled with my contacts with long nails and she taught me an easy hack to take it out. Also, she was super friendly and accommodating. For contacts, she showed me a table with metrics to aid in finding the best contacts for my eye health. I will keep returning to her if I am around. The store personnel Artur (might be misspelled) was super helpful with the initial exams, insurance check and explaining product options. I am waiting for my insurance to renew in 10 days to place an order. Overall, absolutely loved the experience and definitely recommend this store!
- SGSibel GurelOct 4, 20255.0This is the second time I have wondered into this store. The sales person upfront honesty and her informative ability gave me the confidence to buy my glasses.
Frequently Asked Questions About Warby Parker Valley Fair
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What should I bring when visiting Warby Parker Valley Fair for glasses or contacts?
You only need your eyes to try on frames. Bring a digital or physical prescription if you're purchasing prescription eyewear, and an FSA or HSA card if you plan to use it for payment.
Does Warby Parker Valley Fair accept vision insurance?
Yes, they are in-network with several major insurance carriers and accommodate out-of-network benefits. Coverage may vary by location or plan.
Can I get measurements and adjustments for my glasses at Warby Parker Valley Fair?
Yes, they provide necessary optical measurements and offer complimentary adjustments for life to ensure proper frame fit.
What is Warby Parker Valley Fair's return and exchange policy?
They offer a 30-day, hassle-free return or exchange policy on eyewear and accessories purchased either online or in-store.
Are gift cards available at Warby Parker Valley Fair?
Yes, physical and e-gift cards can be purchased online or in-store for convenient gifting.
What are the store hours for Warby Parker Valley Fair?
The store is open Monday to Wednesday from 10 AM to 7 PM; Thursday to Saturday from 10 AM to 8 PM; and Sunday from 11 AM to 7 PM.
Do I need an appointment to visit Warby Parker Valley Fair for an eye exam?
Yes, appointments are required and can be booked online through their appointment reservation URL.
What nearby places can I visit for coffee before or after shopping at Warby Parker Valley Fair?
You can enjoy coffee at Nordstrom Ebar Artisan Coffee or Nordstrom Cafe Bistro, both conveniently located near the store.
Are there any notable nearby fashion or accessory stores near Warby Parker Valley Fair?
Yes, nearby stores include Chanel boutique, Christian Louboutin shoe store, Coach fashion accessories, and UNIQLO USA clothing store for a complete shopping experience.
Can I stop by a restaurant near Warby Parker Valley Fair for a meal?
Absolutely, you can visit popular restaurants like Habitant, Bazille, and RAAM Asian Fusion Restaurant, all close to the store.