Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
170 reviews
5 stars
159
4 stars2
3 stars
3
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Errol and Miranda providing exceptional service.
Repair Services
The business received positive feedback for their quick and free repair services, with multiple customers expressing gratitude for fixing glasses without charge.
Product Selection
Customers appreciated the wide variety of frames and lenses available, noting the quality and selection offered at the store.
Mixed Experiences
While many reviews were positive, there were some complaints regarding delays in receiving glasses and issues with the fitting process.
- MCMoses Carrasco3 days ago5.0The whole team provided great customer service. Christopher made the purchase easy and answered all my questions.
- ZSZhang SiyuanJan 2, 20265.0Great experience! Free for minor glasses fix
- JRJorge De La RosaDec 22, 20255.0Huge shoutout to Matteo at the Macy’s LensCrafters! I was having issues finding my insurance cover, and he handled it with so much expertise. He is extremely knowledgeable, efficient, and friendly. He made what is usually a tedious process feel quick and seamless. It’s rare to find this level of dedicated service these days. Thank you, Matteo!
- POPatrick OwOct 26, 20255.0Fantastic friendly service by Christopher! Approachable! Recommend!
- KLKan LvkSep 29, 20245.0Miranda was awesome and helped with my glasses and super nice.
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of services does LensCrafters at Macy's offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
What are the operating hours of LensCrafters at Macy's?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
Does LensCrafters at Macy's accept vision insurance?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters at Macy's?
You can schedule your eye exam online through their appointment link provided on their website or visit the store in person to book an appointment.
What safety or accessibility features does LensCrafters at Macy's provide?
LensCrafters offers wheelchair accessible entrances and accepts multiple payment options including credit/debit cards, Apple Pay, and Android Pay for customer convenience.
Does LensCrafters at Macy's offer contact lens fittings?
Yes, a comprehensive eye exam will determine if your eyes are healthy for contact lenses. Detailed measurements are taken during contact lens fittings, which have an additional fee. It's recommended to schedule an eye exam to discuss contact lens options.
What should I bring to my eye exam appointment at LensCrafters at Macy's?
Bring your vision and medical insurance information, current eyeglasses, sunglasses, contact lenses, and any questions you may have to your appointment.
What nearby places can I visit in Westfield Valley Fair near LensCrafters at Macy's?
Nearby places include Seraphine Maternity for women's clothing, Fast Fix Jewelry and Watch Repairs, BCBGeneration clothing store, and Journeys Kidz shoe and clothing store, offering a variety of shopping options before or after your eye care visit.
Are there food and refreshment options close to LensCrafters at Macy's?
Yes, CoCo Fresh Tea and Juice, Maison De Patisserie bakery and coffee shop, Lady M Cake Boutique, and Cinnabon are nearby, perfect for grabbing a refreshment or dessert during your visit.
Can I combine my visit to LensCrafters with other wellness or beauty services nearby?
Absolutely, nearby salons like MasterCuts and Adrienn Regis Salon Valley Fair, as well as spas like Infinite Beauty, offer complementary beauty and wellness services to enhance your shopping experience.