Dr. Ritu Ahuja, provider of EyeExam CA is located inside Macy's and is the local eye doctor to see for all of your eye care needs in Santa Clara, CA. As your local Santa Clara optometrist, Dr. Ritu Ahuja, provider of EyeExam CA can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices inside Macy's at 2801 Stevens Creek Blvd Santa Clara, CA 95050 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
The core service was acceptable. My prescription was not perfectly sharp, but not poor enough to warrant a complaint, and both my frames and contact lenses arrived within the promised timeframe.
My low rating is due entirely to the aftercare experience. The follow-up process feels aggressive and disrespectful. I recently received a notice informing me that a follow-up appointment had been scheduled automatically, without my request or consent, and that it was my responsibility to cancel it. That approach comes across as presumptive and arrogant.
I understand the importance of follow-up care and that clinicians have demanding schedules. However, patients have demanding schedules as well. My time is not subject to unilateral decisions made on my behalf.
I would have preferred to share this feedback privately, but the practice has made it surprisingly difficult to find a way to contact them directly, which leaves public feedback as the only practical option.
Patients should not be treated as if they are incapable of managing their own appointments. Beyond being rude, this kind of automated, unnecessary reminder could be genuinely distressing to someone who has recently lost insurance coverage or job stability. It is an approach that lacks empathy and respect.
I strongly urge the practice to reconsider this policy.
CB
Catherine B
Dec 28, 2025
5.0
I had a great experience at this location. The staff is very kind and professional. I needed to get back since I decided to order a second pair of glasses and they were very accommodating to the limited availability in my schedule.
SP
Stephanie Padilla
May 6, 2024
5.0
Did everything to check my eyes and explained everything. Not in a hurry! I like her.
GS
Gloria Stanley
Aug 8, 2022
5.0
Dr. Ahuja and her staff were friendly and professional. They made sure that I got the right style and proper eye wear for the price that complimented my budget. Thank you!
Frequently Asked Questions About Dr. Ritu Ahuja, provider of EyeExam CA
Where is Dr. Ritu Ahuja's optometry office located?
Dr. Ritu Ahuja's office is located inside Macy's on the Main Floor Women's section at 2801 Stevens Creek Blvd, Santa Clara, CA 95050, within the Westfield Valley Fair mall.
What are the operating hours for Dr. Ritu Ahuja's office?
The office is open Monday, Friday, and Saturday from 10:00 AM to 2:00 PM, and Sunday from 11:00 AM to 5:00 PM. It is closed on Tuesday, Wednesday, and Thursday.
How can I schedule an appointment for an eye exam with Dr. Ritu Ahuja?
You can schedule an eye exam online by visiting the appointment booking URL provided on their website or use the direct reservation link for LensCrafters.
What payment methods are accepted at Dr. Ritu Ahuja's office?
They accept CASH, CHECK, MASTERCARD, and VISA for payment.
Which languages are spoken by Dr. Ritu Ahuja and her staff?
The office offers services in English and Vietnamese.
What types of eye care services does Dr. Ritu Ahuja provide?
Dr. Ritu Ahuja provides comprehensive eye exams to diagnose, treat, and monitor changes in your eyes to ensure clear vision and eye health.
Is parking available at or near the location?
Dr. Ritu Ahuja's office is inside Macy's at Westfield Valley Fair, where parking is available at the mall's lots and garages.
What nearby stores can I visit before or after my eye exam?
Nearby stores include Fast Fix Jewelry and Watch Repairs, LensCrafters at Macy's, BCBGeneration, Seraphine Maternity, and Journeys Kidz—all within the same shopping center for convenient shopping.
Are there any nearby cafes or food options in the area?
Yes, you can visit Maison De Patisserie, CoCo Fresh Tea and Juice, Cinnabon, and Mrs. Fields for bakery items, coffee, smoothies, and snacks within Westfield Valley Fair.
How can I use public transportation or rideshare services to get to Dr. Ritu Ahuja's office?
The office is at Westfield Valley Fair mall, accessible by regional transit routes and rideshare services; a Uber button is integrated for easy ride requests.